Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Event Coverage | August 10, 2020

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Coresight Research x Zebra: Leveraging Data To Tackle Changing Consumer Buying Behavior

Coresight Research & Zebra hosted Andrea Weiss, Founding Partner of The O Alliance, and David Aquino, former COO of SharkNinja, to discuss changes in consumer buying behavior in the retail sector due to the coronavirus pandemic. We present an edited version of our conversation—covering key topics such as labor requirements, the need for business intelligence, and top priorities for data and technology in the new environment.

Insight Report | August 6, 2020 Premium

Retail Reimagined: Implementing Contact-Light Retail To Deliver a Safe and Convenient Shopping Process

As part of our Retail Reimagined series, which explores the outlook for retail in a post-crisis world, we discuss how retailers are implementing contact-light retail operations to minimize contact for the consumer during the shopping journey. We discuss curbside pickup, cashierless stores, contactless payment and vending machines.

Deep Dive | August 5, 2020 Free Report

Measuring the Value of Retail Data Sharing and Analytics

We discuss the processes, opportunities and challenges in retailers and vendors sharing inventory and point-of-sale data. We highlight key findings from interviews with suppliers and vendors, as well as a Coresight Research survey of such companies, to examine the benefits of, and best practices for, data sharing.

Event Coverage | July 31, 2020

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Coresight Research x Bloomberg Intelligence: The Future of Retail, Supply Chains and Retail Real Estate

Coresight Research and Bloomberg Intelligence hosted a series of virtual panel discussions on July 28, 2020, in which industry leaders and company executives explored the future of retail, the supply chain and retail real estate in the new normal, post Covid-19. We present key highlights from the digital event.

Insight Report | July 30, 2020 Premium

Consumer Tech Briefing: Innovation in Health, Pet Wellness and Smart Glasses—Is Now the Time for Wearables?

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we look at the global market for wearable tech, exploring the major products and players—as well as market developments and innovative applications for wearables.

Insight Report | July 30, 2020 Free Report

Coresight Research x CEW: Beauty Insights—Spectacular Retail Drives Beauty Growth in China

The Chinese beauty market is the second largest in the world behind the US, and it is growing at a rapid rate—fueled by e-commerce and social and digital technologies. Together with CEW, we highlight China’s spectacular retail model in beauty, which blends engaging strategies with technologies and optimizes digital marketing and shopping formats with an AI-enabled supply chain.

Company Profile | July 29, 2020 Premium

Salesforce.com (NYSE: CRM) Company Profile

Salesforce is a US-based multichannel provider of customer relationship management software and cloud services. Headquartered in San Francisco, California, the company operates in China, Israel, USA and UK.

Company Profile | July 28, 2020 Premium

CISCO (NASDAQGS: CSCO) Company Profile

Cisco is a US-based telecommunications equipment and infrastructure provider selling products and services for networking, security, collaboration, applications and the cloud. Headquartered in San Jose,California, the company operates in 97 countries including US, Brazil, China, South Africa and UK.

Deep Dive | July 28, 2020 Free Report

Innovator Intelligence: Decoding Customer Data To Redefine Success in Category Management

As part of our Innovator Intelligence series, we discuss key trends impacting retail category management and how retailers and manufacturers can leverage technologies such as big data and artificial intelligence to become more shopper-centric. We also explore Centricity, an analytics company that leverages AI and machine learning to understand changing shopper demand in real time.

Event Coverage | July 23, 2020

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Key Insights from CEW’s State of the Beauty Industry Conference: Spectacular Retail and Self-Sufficiency

Global beauty executives came together in July for the annual Cosmetic Executive Women (CEW) State of the Beauty Industry conference, which was hosted online for the first time. We present key insights from the presentations given by industry leaders on beauty and wellness markets in the age of Covid-19.

Insight Report | July 22, 2020 Premium

Contactless Technologies in Grocery Retail and Food Service: Touch-Free Shopping in a Post-Crisis World

We discuss recent developments in the adoption of contactless technologies in grocery retail and by food-service businesses, as they adapt to demand for touch-free shopping in the wake of the Covid-19 crisis. This report includes highlights from Amazon, Coca-Cola and Walmart.

Insight Report | July 21, 2020 Premium

Reshaping Supply Chains for the 2020s: #3—Building a More Flexible and Cost-Efficient Manufacturing System after Covid-19

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the implications of Covid-19 for retail manufacturing and the evolution of technology solutions to streamline processes, reduce costs and improve flexibility in supply chains.

Flash Report | July 15, 2020

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Retail 2020: 10 Retail-Tech Startup Trends— Post-Crisis Update

We provide an update on our retail-tech startup trends for 2020 in the wake of the coronavirus crisis. Demand for contact-light retail will drive omnichannel fulfillment options and cashierless store experiences, while data privacy, sustainability and the consumerization of health care may remain key priorities for retailers.

Event Coverage | July 13, 2020

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Open for Business with Bjoern Peterson, Sensormatic Solutions: The Physical Store and Inventory Accuracy Post Crisis

As part of our Open for Business webinar series, we hosted Bjoern Petersen, President of Sensormatic Solutions. We present an edited transcript from this webinar, in which Petersen offered insights into how retailers can work toward gaining inventory accuracy in the wake of the coronavirus crisis—covering key topics such as consumer demand, e-commerce and fulfillment.

Market Navigators/Market Outlook | July 9, 2020 Premium

US Department Stores: Post-Crisis Outlook

We explore the impacts of the coronavirus crisis on the US department-store sector and present an outlook for the remainder of 2020. This report also highlights technology innovators that may support the sector moving forward. We summarize our key estimates for 2020 and beyond in an infographic.