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10 Post-Crisis Retail Trends and Actions: Insights from the Dallas-Fort Worth Retailers Association September Meeting

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Coresight Research

What's Inside

On September 17, 2020, Deborah Weinswig, CEO and Founder of Coresight Research, presented at the Dallas-Fort Worth Retailers Association September Meeting, providing insights into the trends shaping the future of retail.

We summarize highlights from Weinswig’s presentation in this report, covering the following key content:

  • The rebound of retail in the US and China following Covid-19
  • Five post-crisis trends in retail—including the shifts to contact-light retail and experiential e-commerce
  • Five actions that retailers can take to drive market share in the new environment—including by spearheading new shopping festivals and increasing omnichannel personalization and loyalty.
  • Expectations for this holiday season

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