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LuxeCX/AMCX Conference 2019: Luxury Brands and the Customer Experience in the Digital Age

On September 25, 2019, Coresight Research attended LuxeCX/AMCX: The Role of Customer Experience in Business, a conference on the luxury business, hosted in New York City. Luxury brands and retailers, service providers and researchers discussed the role of customer service as a key determinant for consumers when making shopping and buying decisions.

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Silver Consumers in Europe, 2019

In many parts of Europe, the senior population (65 and over) already accounts for 20% of the total population and will expand to 25% by 2030. In this report, we examine the size and growth of the senior population in Europe and key population and spending data in the UK — a major economy in a region in which the population is aging fast.

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