Emerging Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | November 24, 2020 Premium

Insights from China: Exploring Alibaba’s Success in China’s Grocery Market—Innovation at Freshippo

As part of our Insights from China series, we discuss the success of Freshippo, Alibaba’s grocery chain. We consider the impact of the Covid-19 pandemic this year and explore how the retailer has leveraged innovation across three key areas: new store formats, differentiated products offerings and the integration of technology and data.

Insight Report | November 20, 2020 Premium

Singles’ Day 2020: Analyzing New Retail Strategies

Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.

Deep Dive | November 19, 2020 Free Report

How Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

Insight Report | November 12, 2020 Premium

Consumer Tech Briefing: 5G Launches from Apple and OnePlus, and a $90,000 Rollable TV from LG

Each month, our Consumer Tech Briefing series explores recent developments in the world of technology. This month, we look at the launch of new devices with 5G wireless capability, from Apple and OnePlus. We also discuss the release of the new OLED R rollable television from LG.

Deep Dive | November 10, 2020 Free Report

Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

Flash Report | November 3, 2020

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Walmart Unplugs Its Fleet of Shelf-Scanning Robots

In this free report, we discuss a recent move by Walmart to axe its program to deploy shelf-scanning robots, with the company having reportedly canceled its contract with robotics technology provider Bossa Nova robotics.

Event Coverage | November 2, 2020

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Retail Innovation Club Annual Event 2020 Preview: Showcasing Israel’s Innovative Retail-Tech Ecosystem

On November 3, 2020, Coresight Research will partner with the Retail Innovation Club for the Retail Innovation Club Annual Event 2020—a digital event that will showcase Israeli startup companies, industry influencers and retail leaders. In this report, we introduce the innovative startups that will present at the event.

Event Coverage | October 26, 2020

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Sustainability in Retail: Using the EnCORE Framework to Boost the Triple Bottom Line

Deborah Weinswig, CEO and Founder of Coresight Research, recently presented to the World Retail Congress about the importance of sustainability in retail. We provide key insights from the event, including how retailers can leverage Coresight Research’s EnCORE framework to boost profits and drive growth while realizing environmental benefits.

Deep Dive | October 22, 2020 Free Report

Bridging the Retail Merchandising Execution Gap

We explore the execution of merchandising in retail, including challenges, best practices and the impact of effective execution on retailers’ total revenues. We leverage findings from an August 2020 Coresight Research survey of global retailers involved in decision-making around retail merchandising.

Insight Report | October 22, 2020 Premium

Reshaping Supply Chains for the 2020s: #6—Trends To Watch in Last-Mile Delivery

In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in last-mile delivery processes in the retail industry and what major players are doing to tackle last-mile challenges.

Market Navigators/Market Outlook | October 21, 2020 Premium

Market Outlook: US Beauty Industry—The Path to Recovery Is Being Led by Digital Business

In this Market Outlook, we explore the recovery of the US beauty industry in a coronavirus-impacted retail environment. We analyze data on the sector’s size and present our estimates for growth in 2020 and 2021. We outline the competitive landscape and consider the innovators that are enabling e-commerce expansion in beauty. This report also discusses a number of key themes in the market—including shifting demand in skin care and makeup categories, opportunities for eye makeup and the adoption of touchless retail.

Event Coverage | October 21, 2020

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Women in Retail Leadership Days: Previewing the “Shark Tank”-Style Virtual Startup Pitch Session

Deborah Weinswig, CEO and Founder of Coresight Research, will emcee the Women in Retail Leadership Days startup pitch session on October 22, 2020. We preview the event, outlining the judging criteria and profiling the three women-led retail-tech startups that will present their solutions—namely, ThirdChannel, Perksy and Savitude.

Insight Report | October 16, 2020 Premium

Sustainability at Kering: Setting the Course for the Luxury Industry

We discuss the 2025 Sustainability Strategy of Kering, a Paris-based international group specializing in luxury goods. This report is part of our series exploring the commitments of selected major retailers to sustainability, through the lens of Coresight Research’s EnCORE framework.

Market Navigators/Market Outlook | October 13, 2020 Premium

US Apparel Retail: Post-Crisis Outlook—Fall 2020 Update

We explore the continued impacts of the Covid-19 crisis on the US apparel retail sector and present an outlook for the remainder of 2020 and into 2021. In addition to commentary from US apparel brands and retailers, we discuss the adoption of new selling models, expansion in the digital channel and technological innovation, among other key trends. We summarize our key estimates in an infographic.

Event Coverage | October 9, 2020

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The Resilient Supply Chain: Automation and Optimization in the New World of Retail, with Heidi Benko, Infor

On September 23, 2020, Coresight Research hosted Heidi Benko, VP Solutions Strategy for Supply Chain Management at Infor, to discuss the importance of a resilient supply chain and the need for end-to-end data sharing and visibility for retailers and suppliers. We present key insights from the webinar.