Emerging Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | May 12, 2021 Premium

China Retail Insights: The Rise of Virtual Influencers as an Innovative Marketing Tool

Virtual influencers are a growing phenomenon in China. We explore the evolution of the concept, the different types of virtual influencers, and how brands and retailers can use these digital characters to increase engagement with young consumers in China—including through livestreaming. We present notable examples in the market and consider the benefits and drawbacks of virtual influencers.

Deep Dive | May 11, 2021 Premium

Innovator Trends That Are Reshaping the Retail Industry

The global Covid-19 pandemic has changed the way consumers shop and accelerated the adoption of various advanced technologies. We outline our expectations for the top innovator trends that are impacting the retail industry, covering contact-light shopping, personalized experiences, livestream e-commerce, last-mile delivery, micro-fulfillment centers and more.

Event Presentation | May 9, 2021 Premium

How Retailers Can Use AI/ML To Excel in the Post-Pandemic World

Deborah Weinswig, CEO and Founder of Coresight Research discusses Australia macro trends and gorcery AI/ML in action.

Deep Dive | April 28, 2021 Free Report

The Age of Precision Category Management: Hyper-Localized Assortment Optimization Using Advanced Technologies

In order to meet customer demand and expectations, it is essential for CPG companies and retailers to carry the right product assortment. In this report, sponsored by HIVERY, we discuss how CPG companies and retailers can achieve the goal of customer-centricity through the hyper-localization of assortment. We consider challenges in using data and assortment planning, as well as the skills required to succeed in retail category management.

Deep Dive | April 22, 2021 Premium

Playbook: Livestreaming E-Commerce in the US

In this Playbook, we present five best practices for US brands and retailers to develop winning livestreaming e-commerce strategies, covering consumer reach, seamless shopping experiences, viewer engagement and more.

Deep Dive | April 15, 2021 Premium

Loyalty Programs: How Can US Retailers Drive Growth and Engagement?

Loyalty programs have become more significant to retailers’ sales growth and customer-engagement strategies following the impacts of the Covid-19 pandemic on consumer shopping behavior in 2020. We explore how US retailers can improve their loyalty programs moving forward and discuss key trends in the space, including gamification and personalization.

Insight Report | April 13, 2021

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Sustainability Insights: The Hidden Costs of Retail Returns

Retail returns are looming large in the executive suite at many retailers due to the rapid growth of e-commerce. In this free report, sponsored by Newmine, we discuss the costs—financial and environmental—of retail returns. Using Coresight Research’s EnCORE framework for sustainability in retail, we explore how retailers can minimize returns and thus address their impact on the environment while improving profits.

Deep Dive | April 5, 2021 Premium

RetailTech: Computer Vision—Approaching the Holy Grail of Ubiquitous Visual Search

As part of our RetailTech series, we discuss computer vision, a powerful fundamental technology that is enabling many new exciting business models in retail and other industries. We discuss the applications of the technology in retail and provide an overview of global technology vendors and innovators in the market.

Insight Report | March 24, 2021 Premium

Retail-Tech Landscape: Frictionless Payment

Payment methods that reduce friction at the point of sale improve the customer experience—and digital technologies are becoming integral to frictionless checkout. This Retail-Tech Landscape comprises selected startups globally that can help retailers improve how they receive payments and thus enhance the overall customer experience.

Insight Report | March 23, 2021 Free Report

Coresight Research x CEW: How Is Technology Transforming the Beauty Industry?

Today’s beauty consumers are looking for a high level of online interaction with brands and retailers, particularly with the Covid-19 pandemic having given rise to concerns around hygiene. Together with CEW, we discuss how beauty brands are embracing new technologies such as AI, AR and VR to engage with consumers online and offer them a more personalized beauty shopping experience. In this free report, we explore how technology is transforming the beauty industry and highlight the implications of its adoption for brands and retailers.

Event Presentation | March 18, 2021 Premium

A Loss-Prevention Discussion with Bunnings Warehouse

Deborah Weinswig, CEO and Founder of Coresight Research discusses loss-prevention technology and staying ahead of the bad guys.

Deep Dive | March 17, 2021 Premium

RetailTech: What Do Data and AI Mean for Retail?

This report discusses the challenges that many retailers face in leveraging data effectively, as well as the as well as the strengths of artificial intelligence (AI) for retail data analysis. We use Coresight Research’s proprietary CORE framework to categorize and explain the benefits of AI for retailers.

Deep Dive | March 15, 2021 Free Report

How Category Management Has Changed Forever

We explore the future of retail category management with a focus on grocery, mass merchandisers and drug retail. We discuss the key skills necessary for success and consider current challenges and the impact of the Covid-19 pandemic on collaboration. We leverage findings from a December 2020 Coresight Research survey of global retailers and suppliers of grocery products/consumer packaged goods.

Insight Report | March 9, 2021 Premium

How Are US Home and Home-Improvement Retailers Handling Returns?

We discuss seven measures that US home and home-improvement retailers use to manage their returns processes, including updates in light of increased e-commerce demand. We include examples from retailers including Home Depot, IKEA, Macy’s, Wayfair and Williams-Sonoma and innovators such as Position Imaging and Newmine.

Insight Report | March 3, 2021 Free Report

Coresight Research x Placer.ai: US Retail 2021—A Data-Driven Exploration of Retail Traffic Trends and the Future of Malls

Coresight Research and location analytics provider Placer.ai hosted a webinar to delve into some of the key shifts impacting the retail industry in the US. In this free report, we present data-driven insights from the event, covering foot traffic trends at selected brands, the future of malls and consumer migration from cities to suburbs.