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Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

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Insights into Belgrade’s Innovation Ecosystem

We discuss the nature and impact of the emerging technology innovation ecosystem of Belgrade in Serbia, which is evolving as a solid community of innovative companies and as a regional hub for the Balkans and Southeast Europe. The Coresight Research team visited Belgrade to talk with notable accelerators and startups, including one that applies blockchain technology in the food supply chain and another that helps retailers with staff training.

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Ulta Beauty: A Timeline of Key Events

Ulta Beauty timeline: How a mass-market beauty retailer upped its game by moving into more high-end products, carrying digital native and DTC products – and bolstering its loyalty program.

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Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification
Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

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Retail-Tech Landscape: Artificial Intelligence in Retail

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on technology startups that are providing AI solutions for the retail industry across the supply chain.

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Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.

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Retail-Tech Landscape: Direct-to-Consumer Brands

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on high-growth, direct-to-consumer brands across a number of sectors.

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