Digital Commerce

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | March 16, 2020 Premium

US Social Commerce Survey: Instagram, Influencers and Shopping

We discuss the use of Instagram by US shoppers, as part of our new report series exploring social commerce. Based on findings from a Coresight Research proprietary survey, we explore how often consumers use the photo- and video-sharing social platform to research, discover and buy products across multiple categories. In addition, we consider the impact of Instagram influencers on US social media shoppers.

Flash Report | March 11, 2020

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Coronavirus Briefing: How Tech Companies in China Are Leveraging AI and Cloud Computing To Battle the Coronavirus

With the number of new cases of coronavirus reported in China falling—but numbers climbing in other parts of the world—China’s technology giants have been working on AI and machine learning-assisted research and diagnostic tools. And making them available to the world.

Deep Dive | March 9, 2020 Premium

Retail Innovators: Home-Furnishing Retailers

The Coresight Research Retail Innovators series examines how key players and startups are disrupting different retail sectors. In this report, we focus on three innovators in the home-furnishing market: DTC brand Burrow, furniture rental startup Fernish and design platform Modsy. We discuss these relatively new industry players in the context of changing consumer preferences in the furniture sector, including increasing demand for convenience and a heightened emphasis on sustainability.

Flash Report | March 5, 2020

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Coronavirus Briefing: What Have China’s Shoppers Been Buying Online?

The coronavirus outbreak impacted consumer behavior in China over the Chinese New Year public holiday. We assess the best-selling products online across a number of retail sectors: grocery, home cleaning, personal care, medicine and electronics.

Market Navigators/Market Outlook | March 5, 2020 Premium

Market Overview: Apparel—Changing Consumer Attitudes Drive E-Commerce and Socially Engaged Business

Our Market Overview for apparel offers a data-rich analysis of the global clothing market, with more detailed metrics for the US, the UK and China. In addition, our analysts offer their perspectives on the fashion market in 2020 and further ahead.

Event Coverage | March 5, 2020

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Highlights from Target’s 2020 Financial Community Meeting

At Target’s investment community meeting, the company outlined the progress it has made in deploying digital solutions to solve common store problems, to grow its online business and get more value from the Shipt acquisition. The company also outlined plans for the store of the future.

Flash Report | March 4, 2020

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Walmart To Launch Loyalty Program Called Walmart+

Walmart looks to be muscling in on Amazon’s turf with the launch of a new loyalty program called Walmart+, which the company will launch in March. Just how similar is Walmart+ likely to be to Amazon Prime?

Deep Dive | March 3, 2020 Premium

New Retail Models in E-Commerce: Opportunities To Accelerate Growth

As part of our series exploring new models of retailing across different sectors and channels, we focus on the innovative strategies being implemented by major e-commerce players in China and the US, including Alibaba and JD.com. We discuss how online platforms are using technologies to improve the shopping experience, implementing extended features such as dropshipping and alternative payment options, helping brands to adopt consumer-to-manufacturer business models and launching creative initiatives to extend their reach to customers.

Flash Report | March 3, 2020

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Walmart Launches Third-Party Vendor Fulfillment Services on Its Marketplace

On February 24, 2020, Walmart launched fulfillment services for third-party vendors on its marketplace, offering services similar to Amazon.

Insight Report | March 2, 2020 Premium

International Women’s Day Preview: In China, It’s Another Shopping Festival

March 8 will mark International Women’s Day, an annual event that has been treated in recent years as another shopping festival—representing an opportunity for brands and retailers to launch price promotions and marketing campaigns. We discuss how the retail industry in China is capitalizing on International Women’s Day this year, focusing on e-commerce.

Flash Report | March 2, 2020

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Coronavirus Briefing: How Brands Are Communicating with Consumers During the Outbreak

With the coronavirus outbreak showing no signs of slowing soon, retailers and brands in China are looking for creative ways to keep shoppers engaged with the brand as most people shun public places and avoid shopping for non-essential products.

Flash Report | February 27, 2020

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Coronavirus Briefing: Four Positive Takeaways from the Outbreak for Retailers in China

As the coronavirus outbreak continues, we consider the positive takeaways for retailers in China. We discuss the effects of the current consumer preference for e-commerce over brick-and-mortar shopping, in both grocery and nonsectors sectors; the marketing opportunities provided by Chinese super app WeChat; and the increasing consumer focus on health and wellness.

Insight Report | February 25, 2020 Premium

New Retail Briefing: Amid Coronavirus Disruption, JD.com Turns to Drones and Robots for Delivery

JD.com uses drones to deliver orders during the coronavirus outbreak; Alibaba helps farmers to sell fresh produce; and Kenzo opens a flagship store on Tmall Luxury Pavilion.

Event Coverage | February 24, 2020

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Highlights from the Hype Innovation Showcase: Sustainability and Technology Key to the Future of Physical Retail

Key themes from the Hype Innovation Showcase, The Future of the Store: Sustainability & Supply Chain, included sustainability and technology. We discuss insights from the event and provide an overview of participating startup companies.

Event Coverage | February 21, 2020

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Highlights from Walmart’s 2020 Investment Community Meeting

Walmart held its 2020 investor day in New York, outlining ambitious plans to move into healthcare and profiling the secrets to success in China and India. In both markets, the company has grown organically and through acquisitions.