Deep DiveUS Social Commerce Survey: The Impact of Social Media on Shopping Behavior Coresight Research March 23, 2020 Reasons to ReadThis is the second report of a four-part series that explores the use of social media by US shoppers. Based on data from a Coresight Research proprietary survey, we discuss a number of key findings across the following topics: How often consumers use social media to research, discover and buy products across multiple categories The likelihood of shoppers abandoning purchases due to a lack of platform functionality Social media shoppers’ monthly spending on discretionary purchases The impact of influencers on US social media shoppers The sharing of content by social media shoppers after they make a purchase View an infographic summary of these findings here. Click here to read about US consumers’ use of Instagram in the shopping journey Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Rapid Adoption of GenAI in Shopping: A Barometer for Agentic Commerce—Data GraphicWeekly UK Store Openings and Closures Tracker 2025, Week 18: WHSmith To Open Additional Travel StoresEarnings Insights 4Q24, Week 1: Levi Strauss, P&G, Walgreens and Others Post Sales Growth, While Burberry and Kimberly-Clark Report DeclinesStore Tracker Extra: US Store Openings and Closures 2024 Review and 2025 Outlook—Infographic