Insight Report | May 20, 2019 Premium AI Fast Becoming Retail’s Preeminent Technology: Revisiting the CORE FrameworkArtificial intelligence (AI) has established itself as the preeminent technology in retailing. We outline the four overarching use-cases for AI in retail companies identified in our CORE framework. Read More
Deep Dive | March 15, 2019 Premium Artificial Intelligence in Retail, Part 3: What Startups Are Doing with AIThis is the third report in a short series looking at artificial intelligence (AI) in retail. In this report, we explore what startups are doing with AI in the context of our proprietary CORE framework, which stands for Communication, Optimization of pricing, Rationalization of inventory and Experiential retail. Read More
Event Presentation | January 14, 2019 Premium The AI Revolution is Here – Presentation at NRF 2019 Read More
Insight Report | January 5, 2019 Premium AI in Retail: Putting New Tools in the Hands of RetailersArtificial intelligence(AI) is putting new tools into the hands of retailers, helping them eliminate friction in the shopping process, deepen their engagement with customers, uncover business insights and automate processes. Read More
Deep Dive | July 10, 2018 Premium Artificial Intelligence in Retail, Part 2: What Retailers Are Doing with AIIn this report, we explore how retailers are applying AI across business functions. We studied 30 retailers to understand how they have implemented AI in their businesses. Read More
Deep Dive | May 29, 2018 Premium Artificial Intelligence in Retail, Part 1: Applications Across Customer-Facing FunctionsThis report is the first in a short series looking at the application of artificial intelligence (AI) in retail. Here, we explore AI applications across the customer-facing functions of retail. Our proprietary CORE (communication, optimization of pricing, rationalization of inventory and experiential retail) framework demonstrates the applicability of AI in customer-facing functions. The technology can be used for: Read More
Deep Dive | February 27, 2018 Premium The CORE Framework for Artificial Intelligence in RetailThe CORE framework for Artificial Intelligence (AI) in retail notes the value of AI in four areas for retailers seeking to compete with platforms such as Amazon and JD.com. Read More
Deep Dive | July 11, 2017 Premium Deep Dive: Artificial Intelligence in Retail—Offering Data-Driven Personalization and Customer ServiceArtificial Intelligence (AI) enables computers to make autonomous decisions, and is a step forward in automation that is changing the retail industry. This report provides an overview of the impact of AI on retail and includes a Q&A with Professor Michael Feindt from AI firm Blue Yonder. Read More