Insight Report 17 minutes PremiumChatGPT and Generative AI: Five Things Retailers Should Know Terence Ng, Senior Analyst Sector Lead: John Harmon, CFA, Managing Director of Technology Research April 5, 2023 What's InsideGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. Companies mentioned in this report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI Other relevant research: Building Blocks of the Metaverse: Artificial Intelligence (AI) Motivating Customer Action and Driving Business Growth with AI-Generated, Personalized Digital Marketing All Coresight Research coverage of emerging technology This report is for subscribers only. Learn more about subscriptions here.If you are a subscriber, please log in. This document was generated for Other research you may be interested in: Market Navigator: US Retail and E-Commerce—Uncovering Opportunities in a Changing LandscapeEarnings Insights 1Q23, Week 3: Coty, Tapestry and Under Armour Post Strong Sales Growth; Qurate Sales DeclineEarnings Insights 4Q22, Week 1: Albertsons and Tractor Supply See Strong Momentum; Procter & Gamble and Levi Post Sales DeclinesMay 2023 US Retail Traffic and In-Store Metrics: Recovery of Store-Based Sales Progresses as Year-Over-Year Declines Soften