AI (Artificial Intelligence)

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | April 5, 2023 Premium

ChatGPT and Generative AI: Five Things Retailers Should Know

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

Event Coverage | March 16, 2023 Premium

TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPT

Salesforce announced its new Einstein GPT generative AI technology at its TrailblazerDX developer conference in March 2023. We discuss this announcement and related developments.

Deep Dive | December 12, 2022 Premium

Retail 2023: 10 Trends in Retail Technology

We present 10 trends in retail technology, covering technologies that brands and retailers can employ to make their businesses more efficient, reduce costs, improve customer experiences and explore new revenue opportunities. We discuss the metaverse, livestreaming e-commerce, self-checkout, returns management and more.

Insight Report | August 25, 2022 Premium

RetailTech: Big Brother Is Watching… and Helping—Uncovering Insights on In-Store Shopper Behavior with Customer Tracking Tools

Retailers can use customer tracking tools, powered by AI (artificial intelligence), to gather data on shoppers inside the store. We discuss the available technologies and the benefits to retailers of generating insights on consumer behavior. We also present selected vendors of customer tracking solutions, from enterprise players to innovators in the space.

Insight Report | August 22, 2022 Premium

Building Blocks of the Metaverse: Artificial Intelligence (AI)

As part of our Building Blocks of the Metaverse series, we explore AI (artificial intelligence) technology as it relates to the metaverse, covering its key application and benefits in the virtual world.

Insight Report | July 6, 2022 Premium

RetailTech: Warehouse Management Platforms—Enhancing the Central Nervous System of the Supply Chain

Warehouses form the central nervous system of the supply chain, connecting supply and demand. We discuss the functional areas of warehouse management platforms, enabling technologies (such as artificial intelligence and robotics) and leading warehouse management software solution providers.

Innovator Profile | March 11, 2022 Premium

Innovator Profile: Humankind Enhances the Digital Consumer Experience with Conversational Commerce

As part of our Innovator Profile series in the lead-up to Shoptalk 2022, we present Humankind, a conversational commerce, SaaS (software-as-a-service) platform.

Event Coverage | September 16, 2021 Premium

Preview: Groceryshop 2021—“Shark Reef” Startup Pitch Competition

On September 19, 2021, Deborah Weinswig, Founder and CEO of Coresight Research, will emcee and feature on the judging panel of Groceryshop 2021’s “Shark Reef” Startup Pitch Competition, in which 12 early-stage US retail-technology startups will compete to win the Shark’s Choice and Audience Choice awards. We present a preview of the competition, covering its format and the judging panel as well as a profile for each participating startup. This report also covers the three panel discussions that Weinswig and Ken Fenyo, President of Research and Advisory, will participate in at the Groceryshop 2021 conference.

Deep Dive | August 12, 2021 Premium

Intelligent Demand Forecasting and On-Demand Manufacturing: Using AI Technology To Meet Consumer Expectations

Continuing our series titled The New Age of Customer-First Supply Chains, we discuss how retailers and brands can employ artificial intelligence and data-driven insights to respond to ever-increasing consumer expectations through accurate demand forecasting and on-demand manufacturing, creating happy return customers.

Deep Dive | April 28, 2021 Free Report

The Age of Precision Category Management: Hyper-Localized Assortment Optimization Using Advanced Technologies

In order to meet customer demand and expectations, it is essential for CPG companies and retailers to carry the right product assortment. In this report, sponsored by HIVERY, we discuss how CPG companies and retailers can achieve the goal of customer-centricity through the hyper-localization of assortment. We consider challenges in using data and assortment planning, as well as the skills required to succeed in retail category management.

Deep Dive | April 5, 2021 Premium

RetailTech: Computer Vision—Approaching the Holy Grail of Ubiquitous Visual Search

As part of our RetailTech series, we discuss computer vision, a powerful fundamental technology that is enabling many new exciting business models in retail and other industries. We discuss the applications of the technology in retail and provide an overview of global technology vendors and innovators in the market.

Insight Report | December 2, 2020 Premium

AI Can Help Retailers To Compete and Thrive

This report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce.

Event Coverage | September 25, 2020 Premium

AI in Retail, with Rogayeh Tabrizi, Theory+Practice

On September 15, 2020, Coresight Research hosted Rogayeh Tabrizi, Theory+Practice CEO and Cofounder, to discuss how retailers can utilize artificial intelligence to improve their retail operations. We present key insights from the webinar.

Insight Report | April 7, 2020 Premium

AI in Retail: Accelerating Digital Transformation

In our AI in Retail series, we discuss how artificial intelligence (AI) is transforming the way retailers operate and interact with customers. This report discusses the growing adoption of AI in retail and beyond, and the state of global funding in AI startups over the past four years. We also outline recent industry developments in the context of the current coronavirus pandemic.

Insight Report | February 4, 2020 Premium

AI in Retail: Computer Vision for In-Store Inventory Management

In our AI in Retail series, we discuss how artificial intelligence (AI) is transforming the way retailers operate and interact with customers. This report discusses how computer vision can be integrated into inventory management systems to bring benefits to retailers. Selected use cases illustrate that retailers are collaborating with technology providers to roll out computer vision applications.