ChatGPT and Generative AI: Five Things Retailers Should Know—Update

What's Inside

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

This report updates our previous research report on the topic.

Companies mentioned in this research report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI

Other relevant research:

• The Retail Buzz Around Generative AI—Infographic
• Building Blocks of the Metaverse: Artificial Intelligence (AI)
• Motivating Customer Action and Driving Business Growth with AI-Generated, Personalized Digital Marketing
• All Coresight Research coverage of emerging technology