Insight Reports 19 minutes PremiumChatGPT and Generative AI: Five Things Retailers Should Know—Update Primel Konok, AnalystTerence Ng, Senior Analyst Sector Lead: John Harmon, CFA, Managing Director of Technology Research May 23, 2023 Table of ContentsIntroduction ChatGPT and Generative AI: Coresight Research Analysis 1. The Benefits of ChatGPT for Retailers 2. The Rise of ChatGPT-Like Alternatives Offers Options for Brands and Retailers 3. Solution Providers Can Integrate Generative AI To Streamline Offerings and Customer Service 4. The Evolution of Generative AI Will Unlock New Capabilities and Business Models 5. Retailers Must Remain Aware of Potential Risks in Using ChatGPT What We Think Implications for Brands/Retailers Implications for Technology Vendors What's InsideGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. This report updates our previous research report on the topic. Companies mentioned in this research report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI Other relevant research: The Retail Buzz Around Generative AI—Infographic Building Blocks of the Metaverse: Artificial Intelligence (AI) Motivating Customer Action and Driving Business Growth with AI-Generated, Personalized Digital Marketing All Coresight Research coverage of emerging technology This report is for Premium subscribers only. Learn more about subscriptions here.If you are a Premium subscriber, please log in. Other research you may be interested in:
