Insight Report 19 minutes PremiumChatGPT and Generative AI: Five Things Retailers Should Know—Update Primel Konok, AnalystTerence Ng, Senior Analyst Sector Lead: John Harmon, CFA, Associate Director of Technology Research May 23, 2023 What's InsideGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. This report updates our previous research report on the topic. Companies mentioned in this research report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI Other relevant research: The Retail Buzz Around Generative AI—Infographic Building Blocks of the Metaverse: Artificial Intelligence (AI) Motivating Customer Action and Driving Business Growth with AI-Generated, Personalized Digital Marketing All Coresight Research coverage of emerging technology This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: Weinswig’s Weekly: US Retail Bankruptcies Jump 10X in 2023Declines in Financial Security Represent a Trend To Watch: US Consumer Survey InsightsE-Commerce Merchandising: Using CGI and AI To Increase Conversion and Boost Your Bottom LineEarnings Insights 4Q23, Week 5: Bath & Body Works, TJX Companies and Urban Outfitters See Sales Growth; Best Buy, Lowe’s and Others See Sales Decline