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Global Smart Supply Chain Summit 2019: Technology Is Driving Improvement in the Efficiency of Supply Chains

The efficiency of supply chain operations is being driven by the increasing adoption of advanced technologies such as 5G connectivity. The 2019 Global Smart Supply Chain Summit in China brought together a number of supply chain leaders to discuss this topic, as well as other important themes, including sustainability and the changing consumer landsape

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LuxeCX/AMCX Conference 2019: Luxury Brands and the Customer Experience in the Digital Age

On September 25, 2019, Coresight Research attended LuxeCX/AMCX: The Role of Customer Experience in Business, a conference on the luxury business, hosted in New York City. Luxury brands and retailers, service providers and researchers discussed the role of customer service as a key determinant for consumers when making shopping and buying decisions.

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