Executive Summary

The Coresight Research team attended and presented at ICSC’s Research Connections conference, held on October 27–29 in Miami Beach, Florida. We detail key insights from the three-day conference:

• By 2030, more services are expected to be offered in shopping centers, and there will be heightened consumer expectations for goods/products with experiences.
• New metrics will emerge to value retail real estate that holistically incorporates all that occurs in the store.
• An omnichannel retail strategy creates incremental spending across multiple commerce touchpoints according to an ICSC study, Halo Effect II.