Insights from the Baker Retailing CEO Summit 2019

Executive Summary

On October 15, the Coresight Research team attended The Wharton School’s Baker Retailing Center CEO Summit in New York City. We outline key insights from the event:

• Retailers are becoming less transactional and more emotionally connected with shoppers.
• A growing number of apparel companies are offering rental or subscription services.
• Brands and retailers are focusing on improving the shopping experience for their consumers.
• Private label is an important segment in the grocery sector. For Kroger’s Simple Truth brand, around 90% of transactions are captured on loyalty cards.