Event Coverage 7 minutesRegister for Free AccessSalesforce’s Dreamforce 2019: Top 10 Insights from Day 1 Coresight Research November 21, 2019 Executive SummaryThe Coresight Research team is attending Salesforce’s Dreamforce 2019 in San Francisco from November 19 to 22. In this report, we highlight 10 key insights from the first day of the conference: The major product announcement was Customer 360 Truth, which enables companies to combine customer data into a single record. Salesforce announced several products that leverage its Einstein artificial intelligence (AI) technology combined with voice recognition. Salesforce takes a proactive view on the ethics of AI, acting to prevent the deliberate or inadvertent use of its technology in ways that are harmful or discriminatory to others. Salesforce launches new apps with Apple and an app-development platform. We include selected Salesforce acquisitions in the appendix. Please Login to read the full report. Not a member? Register for a free user account. This document was generated for Other research you may be interested in: Retail Shrink and ORC: Cart-Based Loss Is on the Rise; New Tech Solutions Seek To Address Retail Theft3Q23 US Earnings Season Wrap-Up: Mixed Performances Amid Weak Demand and Economic UncertaintyAI @ Retail: Supercharging the Customer Experience—Insights Presented at the Vision Monday Leadership Summit 2024US Online Grocery Survey 2023—Infographic: Assessing the Top Retailers and E-Commerce Popularity