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Holiday Bites: Selected Major US Retailers—Same-Day Delivery Options

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Coresight Research

What's Inside

Our Holiday Bites series features bitesize information on the shape and scale of consumer demand, retail sales and category performance in the 2020 holiday season. Click here to see more Holiday Bites as well as our in-depth research reports on US holiday retail.

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  • Due to Covid-19, there is more unpredictability around the traditional holiday shipping deadlines, with increased pressure this year caused by a surge in online ordering.
  • Retailers have therefore introduced same-day delivery services and leaned on third-party providers to ensure delivery capabilities for the holiday season.
  • We expect that same-day delivery will be a key differentiator for retailers during December, benefiting big-box retailers in particular (which are skewed toward value) and multibrand retailers, such as department stores, because consumers can shop for the entire family, buying multiple gifts in one order.

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