19 minutes

ChatGPT and Generative AI: Five Things Retailers Should Know—Update

Primary Analyst:
Primel Konok, Analyst
Terence Ng, Senior Analyst
Contributors
Primary Analyst:
Primel Konok, Analyst
Terence Ng, Senior Analyst
Sector Lead: John Harmon, CFA, Associate Director of Technology Research
Other Contributors:
Vijay Doijad, Analyst
Insight Report

What's Inside

Generative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI.

This report updates our previous research report on the topic.

Companies mentioned in this research report include: Alibaba, Amazon, Baidu, Databricks, Google, IBM, JD.com, Microsoft, OpenAI

Other relevant research:

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