Deep Dive | August 22, 2023 Premium Retail-Tech Landscape: Web3 for RetailHow can retailers tap the benefits of Web3? We present selected technology providers globally that are offering Web3 solutions for retail, in the areas of infrastructure, payments, security, supply chain and more. Read More
Insight Report | August 21, 2023 Premium Generative AI Latest: Amazon’s Initiatives, the Home Sector’s Entry and the Launch of Hypermodal AIContinuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering Amazon’s initiatives (announced at AWS Summit 2023), the foray of the home sector into the generative AI space, and Dyntatrace’s launch of hypermodal AI. Read More
Insight Report | August 10, 2023 Premium Generative AI for US Retail Pharmacies and Healthcare: Satisfying Customers through Automation and Personalization How can generative AI (artificial intelligence) drive benefits in pharmacy retail and healthcare? We explore how generative AI technology can address industry challenges and offer advantages in the areas of supply chain, customer service and more. Read More
Deep Dive | August 10, 2023 Premium 3Q23 US Livestreaming Tracker: Target Provides Competition for Walmart, Opportunities for Home and BeautyTarget poses a threat to Walmart in the livestreaming space. Continuing our quarterly US Livestreaming Tracker series, we analyze our latest US consumer survey findings to explore the role of livestreaming in the shopping journey—covering popular platforms, product categories and more. Read More
Deep Dive | August 8, 2023 Premium Innovator Matrix: Workforce ManagementAs part of our Innovator Matrix series, which identifies the next generation of retail innovators across key technology segments, we analyze, evaluate and score the top 10 companies in the US workforce management space. Areas of innovation include communication and deskless workforce management, payroll and task management and scheduling tracking. Read More
Insight Report | August 1, 2023 Premium Generative AI Latest: US Companies Commit to Responsible Use, Consumers See Potential for New ApplicationsContinuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering expanded use cases, new regulations and commitments for responsible use in the US and China, and Meta’s continuous investment in AI. Read More
Insight Report | July 26, 2023 Premium Amazon Prime Day 2023: Small Businesses and Livestreaming Underpin the ~$10 Billion Shopping FestivalWe explore the performance of Amazon’s Prime Day 2023, based on findings from a recent proprietary survey of US consumers and metrics released by Amazon. Read More
Insight Report | July 17, 2023 Premium Generative AI Latest: Content Indemnification, Security Concerns and Response from Chinese GiantsContinuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering content indemnification, security concerns and announcements from Chinese tech giants. Read More
Insight Report | July 14, 2023 Premium Amazon Prime Day 2023 Insights: New Features and Innovations for the Shopping Festival Amid Competition and Other ChallengesWe present our observations of Amazon’s Prime Day 2023, held on July 11–12. We discuss Amazon’s foray into travel and healthcare, its supply chain management initiative, labor challenges and more. Read More
Insight Report | July 13, 2023 Premium Supply Chain Optimization with Web3: Unlocking the Potential of Intelligent RetailHow can Web3 provide more agility and resilience to drive efficiency and profitability in the retail supply chain under today’s evolving industry pressures? We discuss the supply chain challenges currently facing retailers and the benefits of Web3 in tackling them. We also present notable technology providers whose solutions can support companies in creating a connected, intelligent retail supply chain. Read More
Insight Report | June 29, 2023 Premium Generative AI Latest: Empowering Productivity and Marketing Globally, Regulations for Responsible Use in ChinaWe launch our new Generative AI Latest series, which provides regular updates on generative AI (artificial intelligence) developments globally and discusses key trends in the space. In this report, we also update our proprietary CORE framework for AI in retail to incorporate the use cases of generative AI in the supply chain. Read More
Insight Report | June 14, 2023 Premium Five Things To Know About Generative AI in ChinaChina is racing against the US to become a prominent global leader in AI (artificial intelligence). We present five things brands and retailers should know about the China’s generative AI market, covering the latest technology developments, details of major chatbots and the business benefits and risks of generative AI. Read More
Insight Report | June 13, 2023 Premium The Metaverse Is Not Dead: Defying the Rumors of Its DemiseWith attention recently shifting to generative AI (artificial intelligence), are we seeing the demise of the metaverse? We explore recent metaverse-related developments—both positive and unfavorable—that paint a picture of the current state and long-term potential of the metaverse. We lay out what brands, retailers and solution providers need to know to drive success in the virtual world. Read More
Insight Report | May 23, 2023 Premium ChatGPT and Generative AI: Five Things Retailers Should Know—UpdateGenerative AI (artificial intelligence) has the potential to transform the retail industry. We explore five things retailers should know about ChatGPT and other AI solutions, including the benefits, pitfalls and technology landscape of generative AI. Read More
Event Coverage | May 5, 2023 Premium Hong Kong Web3 Festival: Generative AI, Standardization and Hong Kong’s Ambition To Fuel Web3 DevelopmentHong Kong has ambitions to become a global Web3 hub and financial center. We present insights from the inaugural Hong Kong Web3 Festival, covering the metaverse, Web3 developments, standardization and generative AI. Read More
