Executive Summary

The National Retail Federation (NRF) kicked off its Retail’s Big Show in New York City on Sunday, January 12. The Coresight Research team was on hand to learn more about the latest trends shaping retail.

These are our key insights from the first day of the event:

  • Retailers need to increase technology intensity, which means greater technology adoption and expanded capability.
  • Companies need to invest in employees and employee communications to better understand the challenges they face and implement policies to drive employee engagement and productivity.
  • Around 9% of purchases are made on merged digital destinations: Brands and retailers need to be everywhere, relevant and delightful.

To see more from NRF 2020, read our coverage of day 2 and day 3.

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Executive Summary

On Saturday January 11, 2020, the day before NRF 2020 Retail’s Big Show, the Coresight Research team attended the 11th annual RetailROI Super Saturday. Retailers came together to discuss digital transformation and best practices for retail leadership, all in support of a greater cause—sponsorship for vulnerable children.

We present key retail insights from the event:

  • The collapse of the middle, similar to Weinswig’s Hourglass theme, is the bane of undifferentiated retailers that go to market with the same product, mediocre websites, same marketing and promotions. There are too many options for consumers today to settle to boring sameness. The solution: Choose remarkable!
  • Retail leaders are growing, despite the onslaught of digital commerce, Amazon’s lead and ever-demanding consumers.
  • The number-one in-store technology is proximity or location-based marketing, which is currently a major focus and a transformational store strategy for many retailers.

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Reasons to Read

We discuss how various retailers in the furniture sector are leveraging augmented and virtual reality technologies to offer enhanced shopping experiences to their customers and boost both top- and bottom-line growth.

We present insights into retailers’ investments across both brick-and-mortar and digital commerce across a number of key topics:

  • The impact of AR and VR services on the in-store experience for consumers, including examples by IKEA and Macy’s
  • The introduction of AR and VR into the online shopping journey, led by Amazon and Pottery Barn
  • The challenges involved in leveraging reality technologies
  • The impact of reality technologies on sales conversion and returns rates in the furniture sector
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Executive Summary

January 12, 2020

This week’s note “From the Desk of Deborah Weinswig” offers our take on six major CES 2020 product launches in Las Vegas this week.

In the news this week:

  • Neutrogena has updated its app with AI technology that eliminates the need for specialized scanning gear to offer personalized skincare advice.
  • Uniqlo will open a store in Hanoi, its second in Viet Nam after opening one in Ho Chi Minh City in 2019.
  • Brazilian cosmetics company Natura has completed the acquisition of direct-selling company Avon after securing the requisite regulatory approvals.

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Reasons to Read

On January 11, 2020, Deborah Weinswig, CEO and Founder of Coresight Research, presented at the RAC board dinner.

In this presentation, we cover the following:

  • Coresight Research’s BEST framework for new retail—brand building, experiences, services and technology integration
  • Technology-powered future stores
  • What lies beyond technology for retail players in terms of in-store brand building, experiences and services

Click here to read more Coresight Research coverage of retail technology.

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Reasons to Read

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover:

  • What is happening in retail in the US and UK this week
  • Year-to-date 2020 major US and UK store openings and closures
  • 2020 major US retail bankruptcies
  • New non-store-closure news

This week, there are highlights from Macy’s and Pier 1 Imports in the US and Debenhams in the UK.

Click here to view our full collection of Weekly US and UK Store Trackers.

Complementing our weekly Tracker report, the new Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2020 year to date, filterable by sector and year. Click here to view.

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Executive Summary

The Coresight Research team was in Las Vegas this week for CES 2020 (formerly the Consumer Electronics Show), held on January 7–10. CES 2020 brought together over 4,500 exhibitors with nearly 20,000 new transformative tech products and more than 170,000 attendees. 

These are our top five insights from the event:

  • Digital health is surging, and consumers want easier, cheaper and more approachable healthcare services.
  • We can build a better connection to the human body via artificial intelligence, sensors and textile computing.
  • Companies are increasingly aware of their obligations to operate sustainably and have positive impacts on the community, and technology is enabling them to achieve this.
  • Innovations boom in the entertainment market through streaming services.
  • 5G will elevate the mobile network to not only interconnect people, but also interconnect and control machines, objects and devices.

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Reasons to Read

On January 9, 2020, John Harmon, Senior Analyst at Coresight Research, presented a holiday 2019 wrap-up at a virtual webinar hosted by business weather intelligence firm Planalytics.

This presentation covers the following:

  • An early read on US holiday season sales
  • The 2019 shopping calendar, including key shopping and returns dates
  • The popularity of Afterpay among younger consumers

Evan Gold, EVP of Global Partnerships at Planalytics also presented on the impact of the weather on 2019 holiday season shopping.

Click here for more Coresight Research coverage of US holiday retail.

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Reasons to Read

Estée Lauder started out life in New York City in 1946 when Estée Lauder and husband Joseph Lauder started selling cosmetics. Back then, the company carried four products: a cleansing oil, a skin lotion, an all-purpose creme and a creme pack. Now, the company boasts a portfolio of over 25 prestige brands and $14.9 billion in annual revenues.

  • Skincare is driving growth and accounts for 44% of revenues.
  • Its portfolio includes four brands with net sales over $1 billion.
  • Travel retail is huge: Some 18% of revenues come from Chinese travelers.
  • Chinese consumers account for around a quarter of sales.

Click here to read our full collection of Retailers’ Timelines.

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Executive Summary

The Coresight Research team is in Las Vegas this week for CES 2020 (formerly known as the Consumer Electronics Show) held on January 710. CES 2020 has brought together over 4,500 exhibitors showing nearly 20,000 transformative tech products and more than 170,000 attendees.

These are the top five insights from the second day of the event:

  • Digitally native stores are opening physical branches, going from clicks to bricks. Also, the West can learn from “New Retail” in the East.
  • Tourism is booming and has become essential to retail. Technology and innovation are transforming the future of travel at all points of the journey.
  • Data strategy in healthcare: The explosion in behavioral data is driving more personalized and more effective product and service delivery.
  • Supply chains can be more resilient, such as by leveraging drones and alternative delivery locations to overcome delivery challenges.
  • We are witnessing a parallel rise in the effects of climate change and the use of disruptive technologies to mitigate the risks it is creating.

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Reasons to Read

On January 8, 2020, Daniel Weisblum, Director of Intelligence at Coresight Research, presented at the annual Consumer Electronics Show (CES).

This presentation covers the following:

  • Global beauty market overview
  • What the West can learn from the East, including product discovery, shopping festivals and spectacular retail
  • 11 takeaways from the 11.11 festival (Alibaba’s Singles’ Day)

Click here for more Coresight Research coverage of China’s retail industry.

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Executive Summary

The Coresight Research team is in Las Vegas this week for CES 2020 (formerly known as the Consumer Electronics Show) held on January 7–10. CES 2020 has brought together over 4,500 exhibitors with nearly 20,000 new transformative tech products and more than 170,000 attendees.

These are the top five insights from the first day of this seminal event:

  • Emerging technologies such as artificial intelligence (AI), augmented reality (AR), microelectronics and data are empowering a new wave of precise, on-demand self-care solutions that give consumers actionable insights.
  • Mobility and automobile solutions can improve the growing global problem of traffic congestion.
  • Consumer trust in brands is critical. Some 46% of global consumers say they buy products or services only from a trusted brand, according to market research firm GfK.
  • Health tech is helping brands to build relationships with different consumer groups, and digital health has become a lifestyle.
  • We are living in the age of experience: Human-centric innovations seamlessly combine hardware and software to create personalized experiences that make life easier.

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Reasons to Read

We offer an exclusive analysis of Amazon’s US clothing assortment, in collaboration with competitive-intelligence provider DataWeave. We analyze product listings by category, brand and seller to identify key trends covering the following content:

  • A comparison of men’s and women’s assortment by number of product listings
  • Ranking of the top 30 apparel brands on Amazon Fashion and the dominance of “generic”, non-branded products
  • The top categories of men’s and women’s apparel respectively (by number of product listings) and the top brands in each
  • The three most-listed brands on Amazon Fashion
  • The proliferation of Activewear products, led by Nike, Adidas and Under Armour
  • Product listings on Amazon Fashion by seller

This report is an update to our report from November 2018, Amazon Apparel Update: An Analysis of More than 1 Million Clothing Listings on Amazon Fashion.

Readers may also be interested in Slicing and Dicing Amazon’s Private-Label Offering.

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Executive Summary

The Coresight Research team is in Las Vegas this week for CES 2020 (formerly, the Consumer Electronics Show), held January 7–10. CES 2020 has brought together over 4,500 exhibitors with nearly 20,000 new transformative tech products and more than 170,000 attendees. 

These are the top five insights from the media days, January 5–6:

  • The dynamic of the consumer electronics industry has changed. We are entering a decade of the new “IoT”—theIntelligence of Things, which will be powered by 5G.
  • 5G connectivity will enable the use of digital tools to improve productivity in agriculture, working toward a sustainable future.
  • The consumerization of artificial intelligence (AI) will see use cases in machine learning, end services, content services and emerging technologies.
  • Digital healthcare is evolving quickly, lowering costs and improving outcomes.
  • More retailers and startups are focusing on sustainability as social values become more important to consumers.

 

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Reasons to Read

The Monthly Fashion Trend Report highlights top growing and accelerating fashion silhouettes and print trends consumers are searching for in dresses, tops, pants and sweaters, showing which fashion trends are accelerating.

  • Paperbag pants are a steady growth trend
  • Belted blazers are an accelerated growth trend
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