Product TypeInsight Report Product TypeInsight Report | November 26, 2020 premium Reshaping Supply Chains for the 2020s: #7—Data-Oriented and AI-Integrated CRM Solutions In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in Customer Relationship Management (CRM) in the retail industry and what software solutions CRM providers are offering. Read More
Product TypeDeep Dive Product TypeDeep Dive | November 24, 2020 premium RetailTech: Supply Chain Software—Shaking Off the Chains of the Past Supply chain software was already becoming an essential tool to manage complex, data-fueled retail prior to the Covid-19 outbreak, but the pandemic has further underscored the need for retailers to have flexible, adaptable supply chains. We explore the functionality of the modern supply chain, its components and the leading global companies that provide software tools for supply chain management.Read More
Product TypeInsight Report Product TypeInsight Report | November 24, 2020 premium Insights from China: Exploring Alibaba’s Success in China’s Grocery Market—Innovation at Freshippo As part of our Insights from China series, we discuss the success of Freshippo, Alibaba’s grocery chain. We consider the impact of the Covid-19 pandemic this year and explore how the retailer has leveraged innovation across three key areas: new store formats, differentiated products offerings and the integration of technology and data.Read More
Product TypeInsight Report Product TypeInsight Report | November 20, 2020 premium Singles’ Day 2020: Analyzing New Retail Strategies Started as an online-only shopping festival, Singles’ Day has been shifting toward an omnichannel presence, leveraging Alibaba’s concept of “New Retail” to extend the event to offline retail. We discuss three key New Retail strategies that brands and Alibaba’s Tmall platform launched for this year’s Double 11: offline experiential events, such as pop-up shops; 3D virtual showrooms; and online coupons.Read More
Product TypeDeep Dive Product TypeDeep Dive | November 19, 2020 Using Prescriptive Analytics To Improve Customer Satisfaction Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies. Read More
Product TypeInsight Report Product TypeInsight Report | November 12, 2020 premium Consumer Tech Briefing: 5G Launches from Apple and OnePlus, and a $90,000 Rollable TV from LG Each month, our Consumer Tech Briefing series explores recent developments in the world of technology. This month, we look at the launch of new devices with 5G wireless capability, from Apple and OnePlus. We also discuss the release of the new OLED R rollable television from LG.Read More
Product TypeInsight Report Product TypeInsight Report | November 11, 2020 premium 5G Wireless: Arrival of the Tech and Its Implications for Retail and Consumers The major components of 5G wireless—infrastructure, coverage and handsets—are now largely in place across the world. We explore the arrival of 5G technology, covering the benefits that it offers retailers and consumers, recent developments in the 5G space and the availability of 5G globally. We discuss the implications of this technology for the retail industry.Read More
Product TypeDeep Dive Product TypeDeep Dive | November 10, 2020 Unboxing the Gifting Market amid Experience-Driven Retail We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike. Read More
Product TypeFlash Report Product TypeFlash Report | November 3, 2020 Register for free access Walmart Unplugs Its Fleet of Shelf-Scanning Robots In this free report, we discuss a recent move by Walmart to axe its program to deploy shelf-scanning robots, with the company having reportedly canceled its contract with robotics technology provider Bossa Nova robotics. Read More
Product TypeInsight Report Product TypeInsight Report | November 2, 2020 Register for free access Brand Journeys to Singles’ Day 2020: #5—Lab to Beauty To Capitalize on the Growing “Natural Beauty” Trend in China Hosted annually on November 11, Singles’ Day is the world’s largest online shopping festival. Continuing Coresight Research’s Brand Journeys to Singles’ Day 2020 series, we profile beauty brand Lab to Beauty, which specializes in CBD skin care. We discuss the growing popularity of the “natural beauty” concept in China and how Lab to Beauty will utilize key opinion leaders and livestreaming to engage with consumers ahead of, and during, Singles’ Day.Read More
Product TypeEvent Coverage Product TypeEvent Coverage | November 2, 2020 Register for free access Retail Innovation Club Annual Event 2020 Preview: Showcasing Israel’s Innovative Retail-Tech Ecosystem On November 3, 2020, Coresight Research will partner with the Retail Innovation Club for the Retail Innovation Club Annual Event 2020—a digital event that will showcase Israeli startup companies, industry influencers and retail leaders. In this report, we introduce the innovative startups that will present at the event.Read More
Product TypeInsight Report Product TypeInsight Report | October 29, 2020 Register for free access Brand Journeys to Singles’ Day 2020: #3—Volition Beauty Harnesses Digital Innovation To Reach Chinese Consumers Hosted on November 11, Singles’ Day is the world’s largest online shopping festival. We profile Volition Beauty and discuss the brand’s use of digital innovations in its Tmall Global journey. This report is part of Coresight Research’s Brand Journeys to Singles’ Day 2020 series, which profiles 11 US and international small and medium-sized brands with insights into their Tmall Global strategy in the run-up to the shopping event. Read More
Product TypeInsight Report Product TypeInsight Report | October 28, 2020 Register for free access Brand Journeys to Singles’ Day 2020: #2—C.O. Bigelow Employs Heritage Marketing Strategy in China Hosted on November 11, Singles’ Day is the world’s largest online shopping festival. Coresight Research’s Brand Journeys to Singles’ Day 2020 series profiles 11 US and international small- and medium-sized brands with insights into their Tmall Global strategy in the run up to the shopping event. For our second report in the series, we profile C.O. Bigelow and discuss the brand’s heritage marketing strategy in its Tmall Global journey.Read More
Product TypeEvent Coverage Product TypeEvent Coverage | October 28, 2020 Register for free access Preventing Fraud in the Shifting Online Retail Landscape, with Jesse Thares, Riskified On October 14, Coresight Research hosted Jesse Thares, Growth, E-Commerce and Payments Consultant at Riskified, to discuss fraud prevention in the shifting online retail landscape. We present key insights from the webinar.Read More
Product TypeEvent Coverage Product TypeEvent Coverage | October 26, 2020 Register for free access Sustainability in Retail: Using the EnCORE Framework to Boost the Triple Bottom Line Deborah Weinswig, CEO and Founder of Coresight Research, recently presented to the World Retail Congress about the importance of sustainability in retail. We provide key insights from the event, including how retailers can leverage Coresight Research’s EnCORE framework to boost profits and drive growth while realizing environmental benefits. Read More
