Event CoverageNRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store Coresight Research January 22, 2021 Reasons to ReadNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility. Read our insights from day one, day two, day three and day four of NRF 2021. Coresight Research CEO and Founder Deborah Weinswig also hosted a session on day four of NRF 2021 with location data analytics startup Placer.ai. Click here to read highlights from the session. Look out for our separate report presenting key takeaways from day six of the event. This report is available for free and can be accessed by registering for a free account. CONTENTS NRF 2021 Day Five: 10 Key Insights Sally Beauty Leverages IBM Sterling To Remain Agile Salesforce Highlights the Importance of People and Tech in the New World of Retail For PVH Corp., Retail in 2020 Was Defined by a Focus on Meeting Consumer Needs Integrated Cloud Solutions Can Accelerate Innovation and Improve Agility The Store of the Future Will Emphasize Personalized, Purposeful Shopping Experiences Automation and Augmentation Can Reduce In-Store Friction Allbirds Takes a Holistic View of the Customer and Omnichannel Shopping Estée Lauder Leverages a Unified Cloud and AI to Improve Customer Support The “Now” Customer Dominates Retail Retailers Must Engage with Consumers on Their Own Terms This document was generated for
Innovator ProfileInnovator Profile: Newmine Disrupts the Returns Management Market Coresight Research January 22, 2021 Reasons to ReadThis report forms part of our Innovator Profile series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain. In this free report, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. Coresight Research collaborated with Newmine to offer insights into the company’s business model and offerings. This report is available for free and can be accessed by registering for a free account. Content What’s the Story? Why It Matters Newmine: In Detail What We Think This document was generated for
Event CoverageNRF 2021: Coresight Research CEO and Founder Deborah Weinswig Discusses Offline Retail in 2021 with Placer.ai Coresight Research January 22, 2021 Reasons to ReadNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22. Deborah Weinswig, CEO and Founder of Coresight Research, hosted the “Offline Retail in 2021: A Data-Driven Look at the Trends That Will Define Retail Success in 2021” session with location data analytics startup Placer.ai. We present insights from the session. Read our insights from day one, day two, day three and day four of NRF 2021. Look out for our separate reports presenting key takeaways from the rest of the event. This report is available for free and can be accessed by registering for a free account. CONTENTS An Introduction to Placer.ai NRF 2021: Coresight Research and Placer.ai Discuss Offline Retail in 2021 Holiday Traffic Update Consumer Behavior: What Will Happen Once the Pandemic Subsides? The Future of Physical Retail Retailers Should Think More Strategically About 2021 This document was generated for
Store TrackerWeekly US and UK Store Openings and Closures Tracker 2021, Week 3: Citi Trends To Open 100 Stores by 2023 Coresight Research January 21, 2021 Reasons to ReadOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. We cover: A week-by-week comparison of store openings and closures in the US and UK year to date in 2021 What is happening in retail in the US and UK this week Year-to-date 2021 major US and UK store openings and closures This week, there are highlights from Amazon, Barneys at Saks, Citi trends, Christopher & Banks, Conn’s HomePlus and Macy’s in the US and Arcadia Group and Edinburgh Woollen Mill Group in the UK. Click here to view our full collection of Weekly US and UK Store Openings and Closures Trackers. Complementing our weekly report, the Coresight Research Retail Store Databank offers our premium subscribers access to openings and closures data from 2012 to 2021 year to date, filterable by sector and year. Click here to view. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Event PresentationWhat Do Data and AI Mean for Retail? Coresight Research January 21, 2021 Reasons to ReadDeborah Weinswig, CEO and Founder of Coresight Research examines “What Do Data and AI Mean for Retail?” in a roundtable discussion. To access these insights and join future events, subscribe to Coresight Research. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Coresight Bites: Online Gains in the US Apparel and Footwear Market Coresight Research January 21, 2021 This document was generated for
Innovator ProfileInnovator Profile: Engagement Agents Optimizes Marketing Campaigns Coresight Research January 21, 2021 Reasons to ReadThis report forms part of our Innovator Profile series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain. In this free report, we profile Engagement Agents, a software platform provider that enables retailers to optimize the marketing that they pay for within store leases—thus helping retailers to drive traffic and sales in-store and online, and potentially save time and resources in the creation and implementation of marketing campaigns. Coresight Research collaborated with Engagement Agents to offer insights into the platform provider’s business models and offerings. This report is available for free and can be accessed by registering for a free account. Content What’s the Story? Why It Matters Engagement Agents: In Detail What We Think This document was generated for
Insight ReportChina Retail Insights: The Digital Recommerce Market Takes Off Coresight Research January 21, 2021 Reasons to ReadChinese consumers are increasingly embracing pre-owned products, boosting the recommerce market. In this report, we present an overview of the online secondhand retail market, covering the major market players, current challenges and how brands and retailers can capitalize on the growing recommerce trend. Click here to read the previous report in our China Retail Insights series (formerly Insights from China), which explores how beauty brands can better reach Chinese male consumers through esports sponsorship and brand collaboration. Content Recommerce Market Gains Momentum in China Major Players Recommerce Platforms Attract Capital Funding Opportunities in China’s Secondhand Luxury Market Recommerce Platforms Face Challenges What We Think Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Event CoverageNRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping Experience Coresight Research January 20, 2021 Reasons to ReadNRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation (NRF), is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme. Read our insights from day one, day two, and day three of NRF 2021. Look out for our separate reports presenting key takeaways from the rest of the event. Coresight Research CEO and Founder Deborah Weinswig also hosted a session on day four of NRF 2021 with location data analytics startup Placer.ai. Click here to read highlights from the session. This report is available for free and can be accessed by registering for a free account. CONTENTS NRF 2021 Day Four: 10 Key Insights Retailers and Malls Have the Opportunity To Be Strategic and Proactive in 2021 Blockchain-Backed Supply Chain Visibility Helps Tell Brand Stories Transparency Is Paramount in Successful Sustainability Efforts Strong Supply Chain Communication Can Save Time and Dollars Analytics-Driven Innovation Is Imperative The Focus of Consumer Engagement Has Shifted from Delighting to Streamlining Last-Mile Logistics Needs To Be a Retail Priority Stores and Malls Are Valuable, Underutilized Fulfillment Tools Pandemic Pivoting Was About More than Business Personalization Is a Differentiator, but Remains Underutilized Online This document was generated for
Coresight Bites: US Retail Sales End 2020 on a Strong Note Coresight Research January 20, 2021 This document was generated for
Event CoverageCES 2021: Coresight Research CEO and Founder Deborah Weinswig Talks with Alibaba and Dick’s Sporting Goods Coresight Research January 20, 2021 Reasons to ReadCES 2021, an event held by the Consumer Technology Association, took place on January 11–14. During the “Retail Trends: New Shopper” conference session, Deborah Weinswig, CEO and Founder of Coresight Research, delivered a presentation on six key trends in retail for 2021 and hosted fireside chats with leaders from Dick’s Sporting Goods and Alibaba Group. In this report, we present insights from the session. The Coresight Research team presented our takeaways from day one, day two and day three of the event in previous reports. Read our separate report, Alibaba in the Global Retail Market: Busting Five Myths, which analyzes some of the conceptions associated with online shopping in China through the lens of Alibaba Group. This report is available for free and can be accessed by registering for a free account. CONTENTS CES 2021: Weinswig Outlines Six Key Trends for Retail in 2021 Dick’s Sporting Goods Rapidly Adapts and Innovates Alibaba Group Dispels Common Myths About the Company This document was generated for
Insight ReportRetail-Tech Landscape: Warehouse Automation Coresight Research January 20, 2021 Reasons to ReadThe recent surge in e-commerce growth amid Covid-19 has seen demand spike for warehousing space, fulfillment efficiency and storage capacity. This is driving the need for increased automation in the warehousing sector. This Retail-Tech Landscape comprises selected startups globally that can help retailers automate their warehouse operations. Solutions offered by these startups leverage autonomous robots, artificial intelligence and machine learning, among other technologies. Our landscape infographic summarizes the companies outlined in this report. To view more of our Retail-Tech Landscapes spotlighting innovators that are disrupting the retail industry, click here. CONTENTS Retail-Tech Landscape: Warehouse Automation Key Trends in the Warehouse Automation Sector Retail-Tech Landscape: Warehouse Automation—Infographic Retail-Tech Landscape: Warehouse Automation, by Category Autonomous/Assisted Order Picking Inventory Tracking Material Handling Micro-Fulfillment Warehouse Management Systems Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportAlibaba in the Global Retail Market: Busting Five Myths Coresight Research January 20, 2021 Reasons to ReadWith Alibaba generating $945 billion in GMV through its China retail marketplaces in fiscal year 2020 and pioneering “New Retail,” understanding Alibaba is essential to any company looking to sell into China. In this report, we discuss the following five myths related to online retail in China: Alibaba is the Amazon of China Alibaba is only for big brands Alibaba is just an e-commerce company Singles’ Day is only about promotions Alibaba is only relevant in China Click here to read our 10 trends for China e-commerce in 2021. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Three Things You Need To Know: US Consumer Tracker—Apparel Takes Biggest Post-Holiday Hit Coresight Research January 19, 2021 We present Three Things You Need To Know on US Consumer Tracker: Apparel Takes Biggest Post-Holiday Hit. Find the full report here. This document was generated for
Deep DiveInnovator Intelligence: Leveraging AI To Enhance Creativity, Sustainability and Efficiency in Modern Fashion Design Coresight Research January 19, 2021 Reasons to ReadThe world of fashion design has changed rapidly as brands and retailers have been forced to adapt to shifting consumer behavior. Increasing demand for fast fashion is being met with calls for sustainability and inclusivity in apparel—creating challenges for fashion brands and retailers. In this report, we examine the current pain points and areas of opportunity for fashion brands, retailers and designers to improve the efficiency and creativity with which they design and to cater for a multitude of body shapes and sizes. We discuss three key challenges in the shifting design landscape: The greater design speed and flexibility required by consumer-driven fashion cycles Consumers’ and designers’ shift in focus away from the hourglass shape Sustainability as an emerging value proposition—for consumers, investors and employees We also explore an AI-driven digital fashion design solution by Savitude, which helps designers leverage their creativity to ideate and design quickly. This free report is sponsored by Savitude. Non-subscribers can access the report by completing the form on this page. This report forms part of our Innovator Intelligence series, which focuses on emerging technologies that are disrupting traditional retail and fueling innovation across the retail value chain. CONTENTS Introduction The Shifting Design Landscape: Three Challenges 1. Consumer-Driven Fashion Cycles Require Greater Design Speed and Flexibility 2. Consumers and Designers Are Reducing Their Focus on the Hourglass Shape and Are Increasingly Emphasizing Designs for Multiple Body Types 3. Sustainability Is Emerging as a Key Value Proposition, Propelled by Advances in Analytics and Stakeholder Demands Consumers Investors Employees Savitude: Optimizing Design Efficiency and Creativity Key Competitive Advantages 1. Enabling Designers, Influencers and Brands To Incorporate Trends, Inspiration and “Brand DNA” Seamlessly 2. Promoting Designs Tailored to a Multitude of Body Shapes 3. Improving Design Efficiency and Reducing Waste Upcoming Announcements Coresight Research’s View Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
