Insight Report 5 minutes Premium“Customer Experience Is the New Battleground” and Other Top Takeaways from the Asian E-Tailing Summit 2018 Coresight Research December 11, 2018 Executive Summary Hong Kong provides a highly favorable environment for e-tailers. E-commerce has pivoted from a website focus to a mobile focus and e-tailers are now striving to offer a better customer experience. E-tailers are increasingly employing artificial intelligence (AI) to leverage the benefits it provides. Mobile wallets that offer payment security are key to delivering a superior customer experience. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: CES 2023: 12 Innovative Startups Seen at Pepcom Digital Experience!US Apparel and Beauty Spending Tracker, June 2023: Clothing, Footwear and Beauty Spending Growth Up; Women’s and Girls’ Clothing OutperformMalls Enjoy Black Friday Boost: US Consumer Survey Insights 2023, Week 492Q23 US Livestreaming Tracker: Video-Sharing Platforms Overtake Social Media as a Live-Shopping Destination
