Innovator Research

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Deep Dive | April 13, 2023 Premium

Retail-Tech Landscape: Retail Media

Retail media is a key advertising channel, providing retailers with a new revenue stream and marketers with a valuable opportunity to reach consumers. We highlight key industry trends in retail media and present selected companies globally whose technology solutions are helping retailers to build and optimize their retail media capabilities.

Infographic | March 28, 2023 Free Report

Alarming Return Rates Require Loss-Minimization Solutions: Key Insights—Free Infographic

We present selected insights into online returns in the US apparel sector, based on Coresight Research survey findings. This free infographic is sponsored by 3DLOOK.

Innovator Profile | March 22, 2023 Premium

Innovator Profile: Tolstoy Helps Brands Create Engaging Shopping Experiences Through Interactive, Shoppable Video

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Tolstoy, an end-to-end video-commerce platform that enables brands to increase sales and shopper engagement by adding shoppable, interactive video to their digital surfaces.

Innovator Profile | March 22, 2023 Premium

Innovator Profile: Nibble Facilitates One-to-One Price Negotiation

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Nibble, an AI (artificial intelligence) chatbot for e-commerce retailers that lets customers negotiate personalized prices on desired products or services.

Innovator Profile | March 21, 2023 Premium

Innovator Profile: Seer Enables Content Creation and Personalization To Increase Consumer Engagement

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Seer, a content creation, communication and sales platform for retailers.

Innovator Profile | March 20, 2023 Premium

Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social Media

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message.

Deep Dive | March 20, 2023 Premium

Retail-Tech Landscape: Robotics and Automation

Robotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories.

Innovator Profile | March 17, 2023 Premium

Innovator Profile: Hark Transforms Customer Service with an AI-Powered Solution

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts.

Innovator Profile | March 16, 2023 Premium

Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply Chains

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains.

Infographic | March 16, 2023 Free Report

CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce—Free Infographic

We present selected insights into the current state of product imagery in e-commerce and the challenges that brands and retailers face when producing and managing product visuals, based on Coresight Research survey findings. We also examine CGI as a potential solution for next-generation visual merchandising to help brands navigate a competitive marketplace. This free infographic is sponsored by Nfinite.

Innovator Profile | March 14, 2023 Premium

Innovator Profile: Wink Provides Seamless Payment Experiences Leveraging Biometrics

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Wink, a software-as-a-service (SaaS) biometric identity and payments platform.

Innovator Profile | March 13, 2023 Premium

Innovator Profile: IN BOLD PRINT. Drives Sustainability in Retail Through Carbon Tracking

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present IN BOLD PRINT., whose cloud-based platform helps brands measure carbon emissions and report on their progress toward sustainability goals.

Innovator Profile | March 10, 2023 Premium

Innovator Profile: Syrup Tech Uses AI To Optimize Omnichannel Inventory Management

As part of our Innovator Profile series, we present Syrup, an AI (artificial intelligence)-powered platform that helps omnichannel brands and retailers optimize inventory management.

Innovator Profile | March 9, 2023 Premium

Innovator Profile: Gander Enables Brands To Engage with Online Shoppers via Integrated UGC Video

As part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Gander, developers of an end-to-end solution that enables brands to create and embed quality video UGC (user-generated content) on their websites.

Deep Dive | March 6, 2023

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US Grocery Retail and Recessions: Learnings from the Past and Recommendations for the Future

We analyze grocery retailing during past recessions and offer recommendations for grocery retail companies should the US see economic conditions worsen—covering private label, social responsibility, loyalty programs, retail media and more. This free report is produced in partnership with food industry association FMI.