Event Coverage | December 7, 2022 Premium Amazon AWS re:Invent 2022: Keynote Address—AWS Enters the Enterprise Software Category with Two New ProductsWe present key insights from the keynote address at Amazon’s 2022 re:Invent conference by Adam Selipsky, CEO of AWS (Amazon Web Services). We summarize AWS’s major announcements at the event, including two new products in the enterprise software space. Read More
Deep Dive | November 22, 2022 Premium 100 Retail Companies, 10 Years: Analyzing Financial Performance and Winning StrategiesOur analysis of 100 retail companies covers their 10-year financial performance as well as winning strategies to emulate high-performing companies. We analyze sales growth, margins, free cash flow, return on capital and debt levels for small, medium and large companies. Read More
Event Coverage | October 19, 2022 Premium Google Cloud Next ’22 Conference Keynote: Toppling the Tower of Babel with the Translation HubWe present key insights from the Google Cloud Next ’22 conference keynote on October 11, 2022, covering new product announcements and upgrades—with the new Translation Hub taking center stage. Read More
Deep Dive | October 12, 2022 Premium RetailTech: Cloud Computing—Amazon vs. Google vs. MicrosoftAs part of our RetailTech series, we outline the benefits and types of cloud computing, and discuss the “Big Three” providers of cloud computing services—Amazon, Google and Microsoft—as well as other providers of cloud services and cloud applications. Read More
Insight Report | September 27, 2022 Premium RetailTech: The Price Is Right—Retail Price-Optimization PlatformsImplementing the right pricing strategy is essential for retailers to maximize profits. We discuss retail pricing factors and the technology companies offering price-optimization platforms. Read More
Company Profile | September 12, 2022 Premium Salesforce, Inc. (NYSE: CRM) Company ProfileSalesforce is a US-based application software company that provides customer relationship management technology, bringing companies and customers together worldwide. Headquartered in San Francisco, California, the company operates and sells its products and services worldwide. Read More
Insight Report | September 1, 2022 Premium Introducing the New Tech 20: The Global Retail-Tech Leaders in 2022 and BeyondWe present our updated Tech 20 focus list of the most important and influential retail technology companies that we believe our readers and subscribers should pay attention to. Read More
Event Coverage | June 21, 2022 Premium Salesforce Connections 2022: The Tech Company Reiterates Core Values and Seeks To Bring Back the “Wow”We present key insights from Salesforce’s mid-year Connections conference on June 8‒9, 2022, covering the technology provider’s core values, its aims to bring back the “wow” for its customers, and recently launched and upcoming cloud solution features. Read More
Deep Dive | July 22, 2021 Premium RetailTech: CRM Software—It’s All About the CustomerAs part of our RetailTech report series, we discuss CRM (customer relationship management) software, a powerful fundamental technology that enables retailers and other enterprises to automate and manage the entire sales and customer-support process. Read More
Insight Report | July 20, 2021 Premium Retail Robustness Index: July 2021 Update—Slight Gains Amid Volatility from Management ChangesCoresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The July 2021 update revises the scores based on financial reports and store- and management-related announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in April 2021. Read More
Market Outlook | March 3, 2021 Premium Market Outlook: Retail Technology Becomes Even More Crucial in 2021In this Market Outlook, we discuss the global retail technology market in a pandemic-impacted retail environment. We present data on the size of the global market and its major segments, and we outline the primary market drivers in 2021. This report explores the competitive landscape and key tech trends across the segments of cloud computing, enterprise software, supply chain software, AI platforms and retail hardware. Read More
Deep Dive | January 6, 2021 Premium RetailTech: HCM Software—Cultivating Retailers’ Core Human InvestmentsEmployees, in addition to inventory, are among the most valuable assets that a retailer possesses. HCM (human capital management) software aims to address specific challenges related to staff management that are unique to retail. We discuss these challenges and explore the functionality and leading vendors of HCM software. Read More
Insight Report | December 10, 2020 Premium Retail Robustness Index: December 2020 Update—Shifting Consumer Demand Hits a Number of Top Retailers’ ScoresCoresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. The December update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in November. Read More
Insight Report | December 2, 2020 Premium AI Can Help Retailers To Compete and ThriveThis report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce. Read More
Insight Report | November 26, 2020 Premium Reshaping Supply Chains for the 2020s: #7—Data-Oriented and AI-Integrated CRM SolutionsIn our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss key trends in Customer Relationship Management (CRM) in the retail industry and what software solutions CRM providers are offering. Read More