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Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

Deep Dive | November 22, 2022 Premium

100 Retail Companies, 10 Years: Analyzing Financial Performance and Winning Strategies

Our analysis of 100 retail companies covers their 10-year financial performance as well as winning strategies to emulate high-performing companies. We analyze sales growth, margins, free cash flow, return on capital and debt levels for small, medium and large companies.

Deep Dive | October 12, 2022 Premium

RetailTech: Cloud Computing—Amazon vs. Google vs. Microsoft

As part of our RetailTech series, we outline the benefits and types of cloud computing, and discuss the “Big Three” providers of cloud computing services—Amazon, Google and Microsoft—as well as other providers of cloud services and cloud applications.

Insight Report | September 27, 2022 Premium

RetailTech: The Price Is Right—Retail Price-Optimization Platforms

Implementing the right pricing strategy is essential for retailers to maximize profits. We discuss retail pricing factors and the technology companies offering price-optimization platforms.

Insight Report | September 1, 2022 Premium

Introducing the New Tech 20: The Global Retail-Tech Leaders in 2022 and Beyond

We present our updated Tech 20 focus list of the most important and influential retail technology companies that we believe our readers and subscribers should pay attention to.

Insight Report | August 10, 2022 Premium

RetailTech: Associate Enablement Technologies—Using the Strengths of In-Store Staff as an Advantage Over E-Commerce Players

Artificial intelligence (AI)-powered clienteling tools enable retailers to leverage one of their most valuable assets: the store associate. We explore how retailers can arm their associates with technology to offer better, more knowledgeable service and so gain an advantage over e-commerce players.

Insight Report | July 6, 2022 Premium

RetailTech: Warehouse Management Platforms—Enhancing the Central Nervous System of the Supply Chain

Warehouses form the central nervous system of the supply chain, connecting supply and demand. We discuss the functional areas of warehouse management platforms, enabling technologies (such as artificial intelligence and robotics) and leading warehouse management software solution providers.

Deep Dive | October 14, 2021 Premium

Supply Chain Visibility: Beyond the Control Tower

Continuing our series titled The New Age of Customer-First Supply Chains, we explore how intelligent supply chains go beyond the concept of a simple “control tower” to include the automated analysis and management of emerging issues and tasks for ultimate supply chain visibility.

Deep Dive | July 22, 2021 Premium

RetailTech: CRM Software—It’s All About the Customer

As part of our RetailTech report series, we discuss CRM (customer relationship management) software, a powerful fundamental technology that enables retailers and other enterprises to automate and manage the entire sales and customer-support process.

Insight Report | July 20, 2021 Premium

Retail Robustness Index: July 2021 Update—Slight Gains Amid Volatility from Management Changes

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The July 2021 update revises the scores based on financial reports and store- and management-related announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in April 2021.

Insight Report | May 4, 2021 Premium

Cybersecurity and Retail: Hackers Have Shifted Their Attacks from Consumers to the Technology Providers

Retailers are a particularly attractive target for hackers as they possess customer and payment data, and point-of-sale terminals represent another connected device that can be attacked. Hackers are now attacking data stored in the cloud as well as providers of Internet and cybersecurity tools. We discuss cybersecurity as it affects retail, including an overview of this space, selected technology providers and recent developments. We explore types of cyberattacks and the measures that all types of enterprises, including retailers, can take to defend themselves.

Deep Dive | April 5, 2021 Premium

RetailTech: Computer Vision—Approaching the Holy Grail of Ubiquitous Visual Search

As part of our RetailTech series, we discuss computer vision, a powerful fundamental technology that is enabling many new exciting business models in retail and other industries. We discuss the applications of the technology in retail and provide an overview of global technology vendors and innovators in the market.

Market Outlook | March 3, 2021 Premium

Market Outlook: Retail Technology Becomes Even More Crucial in 2021

In this Market Outlook, we discuss the global retail technology market in a pandemic-impacted retail environment. We present data on the size of the global market and its major segments, and we outline the primary market drivers in 2021. This report explores the competitive landscape and key tech trends across the segments of cloud computing, enterprise software, supply chain software, AI platforms and retail hardware.

Event Coverage | January 14, 2021

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CES 2021 Day Three and Wrap-Up: Tech Topics Span the Gamut from Drones to Cloud to Fintech to Contactless Shopping

CES 2021, an event held by the Consumer Technology Association, took place on January 11–14. The Coresight Research team presents our key insights from day three of the virtual event, which covered a number of technologies: 5G, robotics, fintech, contactless shopping, cloud computing and AI. We also offer our closing thoughts on the digital event as a whole.

Insight Report | December 10, 2020 Premium

Retail Robustness Index: December 2020 Update—Shifting Consumer Demand Hits a Number of Top Retailers’ Scores

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. The December update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in November.

Insight Report | December 2, 2020 Premium

AI Can Help Retailers To Compete and Thrive

This report explores categories in the AI ecosystem, including chips, platforms, applications and users. We discuss examples of AI offerings from select technology companies and innovators, focusing on the areas in which retailers can benefit by leveraging AI tools—including smarter customer engagement, communication, operational efficiency, removing friction and e-commerce.