Data-driven insights that help companies navigate the changing retail and technology landscape. LEARN MORE
Insight Reports 8 minutes Premium

RetailTech: Associate Enablement Technologies—Using the Strengths of In-Store Staff as an Advantage Over E-Commerce Players

#
Coresight Research

What's Inside

There are a variety of hardware and software tools and platforms, such as tablets and artificial intelligence (AI)-powered clienteling software, that enable retailers to leverage one of their most valuable assets: the store associate.

We explore how retailers can arm their associates with technology to offer better, more knowledgeable service and so gain an advantage over e-commerce players. We discuss the macroeconomic context, highlighting the increasing need for associate enablement tools.

Premium

This report is for Premium subscribers only. Learn more about subscriptions here.
If you are a Premium subscriber, please log in.

Other research you may be interested in:

×

GET OUR DAILY INSIGHTS