Showing 14 posts

Last-Mile Transformation: Agility and Efficiency Take Priority

Continuing our series titled The New Age of Customer-First Supply Chains, we explore how retailers can reshape the last mile to be more agile, efficient and responsive to consumer demand. We cover last-mile transformation strategies including dark stores, delivery platforms, micro-fulfillment centers, BOPIS and more.

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US Grocery—Redefining Loyalty via E-Commerce Subscriptions

After 2020’s e-commerce boom, US grocery shopping looks set to stay online, and amid increased competition, retailers are seeking to secure shoppers’ loyalty with subscription packages. Our survey findings offer insights into how this new landscape is developing and what most attracts online grocery shoppers.

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Instacart (Maplebear Inc.) Company Profile

Instacart is a US-based provider of online delivery and pickup services for apparel, general merchandise, groceries and prescriptions. Headquartered in San Francisco, the company operates across 5,500 cities in the US and Canada.

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Retail Robustness Index: July 2021 Update—Slight Gains Amid Volatility from Management Changes

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand amid the Covid-19 pandemic. The July 2021 update revises the scores based on financial reports and store- and management-related announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in April 2021.

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US Grocery E-Commerce: Sustained Shifts in Fulfillment and Service Models To Drive Long-Term Growth

Covid-19 has catalyzed the widespread adoption of online shopping in grocery, driving fundamental, lasting changes in consumer behavior. In this report, we provide an essential briefing on recent shifts in the US grocery e-commerce market and present an outlook for the future, with a focus on fulfillment and service models—including BOPIS and curbside pickup.

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Retail Robustness Index: December 2020 Update—Shifting Consumer Demand Hits a Number of Top Retailers’ Scores

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. The December update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in November.

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Retail Robustness Index: November 2020 Update—Most Metrics Improve Slightly

Coresight Research’s Retail Robustness Index evaluates the 100 largest US retailers (by revenue) on their ability to weather dramatic shifts in demand as the Covid-19 lockdowns began. The November update revises the scores based on financial reports and store-reopening announcements. Alongside the report, our infographic summarizes key changes since the previous Retail Robustness Index update in October.

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