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Disruptors – Physical and Digital

– CVS Health: 37% of 2014 capex was on technology and
other corporate initiatives
– Nordstrom: 35% of 2014 capex; plans to spend $4.3 billion
(5% of sales) over next five years
– Walmart: 29% of 2014 US capex; spending “$1.2–$1.5
billion in e-commerce websites and mobile commerce
applications”
– Home Depot: “Tilting investments towards interconnected
retail and technology

Top Ideas on Global Retail and Tech

FBIC TOP 20 RETAIL & TECH TRENDS
1. Ecommercification: More Convenient Payment
2. In-Store Shopping Becomes More Purposeful
3. Webrooming
4. Increasingly Personalized Shopping
5. At-Home Beauty Devices Limit Salon Visits
6. Geofencing and Beacons Enable Location-based Marketing

Walmart Plays Catch-Up in Investing in the Business

Walmart held its annual investor day today in New York. The presentation focused on Walmart stores in the US and e-commerce. Overall, the company is working to improve its in-store experience and developing a seamless offering through the expansion of its e-commerce/m-commerce capabilities. These efforts, though a long time coming and necessary, could ultimately take time to bear fruit, and the next several years could prove to be a period of transition.

Doing Business in China

$1.63 billion in sales are made in the first 38 minutes
• 42.6% of sales are made via mobile devices
• The first domestic order is delivered in 15 minutes
• The first cross-border order is delivered in 2 hours
• In 2014, Alibaba offered an 11.11 shopping festival to global shoppers

Amazon Prime Day Report #4: Moment of the truth… recap

“Thank you to the hundreds of thousands of new members who signed up on Prime Day, and our tens of millions of existing members for making our first ever Prime Day a huge success,” said Greg Greeley, Vice President of Amazon Prime, at the conclusion of Amazon’s inaugural Prime Day 24-hour super sale.