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Inclusivity in Retail: Trends from 2022, Opportunities for 2023

Inclusivity—providing equal access for people who might otherwise be excluded or marginalized—is a key trend in retail. We explore progress in 2022 and present our expectations for the development of inclusivity in retail in 2023, across areas such as adaptive, gender-free and extended-size offerings.

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Playbook: Inclusivity in Retail

Inclusivity is a movement that is being propelled by societal forces. It is a thread that runs through every part of an organization. In this Playbook, we present five strategies for brands and retailers to align inclusivity goals across their products and operations.

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