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The $242 Billion Opportunity: Unwrapping the American Gifting Market

Corporate gifting has undergone a transformation over the past year, since the outbreak of Covid-19 led most businesses to shift the way they operate and engage with their employees and vendors. Corporations are increasingly seeing value in gifts from retailer and merchant brands that are viewed in high regard by their employees, partners and event attendees; the market is no longer a finite segment limited to corporate swag or gift cards.

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Holiday 2021: The Critical Missing Element in Your Personalization Strategy

The need for brands and retailers to employ the right personalization solution has substantially increased, with customer loyalty being a key goal against the backdrop of a volatile year in retail that has seen consumers turn to digital channels to make purchases. As we continue to gain an understanding of what a post-ish Covid-19 world looks like, it will be important for brands and retailers look ahead to how they can retain customers in the long term by offering a consistent, aspirational and relevant personalized experience through the holiday season.

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retailX: Why Shoppable Live Streaming is Here to Stay

Livestreaming is a channel that was made popular in China and has recently made waves among US brands and retailers as a new avenue to build consumer engagement and drive e-commerce. Deborah Weinswig, CEO and Founder of Coresight Research, presents a playbook for US brands and retailers on how to effectively leverage livestreaming e-commerce.

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Livestream Shopping 2021: Unlock Next-Gen Live Commerce

Livestreaming e-commerce has exploded in China and has recently made waves among US brands and retailers as a new avenue to build consumer engagement and drive online sales. Consumers today are turning to brands and retailers that can provide customized expertise and authentic engagement through the digital channel, and so live shopping is gaining traction.

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Using Data Analytics to Unlock True Profit Potential Across Not-For-Resale Expenses

Goods-Not-For-Resale (GNFR) expenses can represent up to 20% of revenue for Retail and CPG companies. This reservoir of costs presents an untapped opportunity for businesses to improve profit potential as we emerge from the pandemic. However, uncovering GNFR cost savings through Spend and Data analytics remains widely under-utilized across the Retail and CPG industry. While leaders acknowledge that Data Analytics can help, they're just not sure how to gather, interpret, and act on that valuable information.

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Tackling Returns Ahead of Holiday 2021: Technology-Driven Strategies To Protect the Bottom Line

The last 16 months have impacted the way consumers shop permanently, with the rise of e-commerce presenting a particular challenge for how retailers manage returns. As the world settles into a new normal, New Retail is set to stick, and retailer strategies to reduce and manage returns effectively during the holiday season will be even more important to protect the bottom line.

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Year of Agility: The Post-ish Covid Consumer Ahead of the Holiday Curve

Join some a retail’s most insightful leaders, including our own CEO & Founder, Deborah Weinswig, Shoptalk’s SVP of Content, Krystina Gustafson, January Digital’s SVP of Client Strategy & Consulting, Tierney Wilson and Peapod Digital Labs' VP, Head of Ecommerce Marketing, Caroline Masullo, who will provide exclusive data focusing on what is driving post-ish COVID consumer purchase decisions in order to power retailer’s successful holiday strategy and beyond - no matter what the future holds.

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The Power of Intelligent Forecasting: How To Optimize Demand and Supply Chain Planning in an Increasingly Volatile World

The consumer packaged goods (CPG) industry is facing unprecedented challenges in product forecasting as the pandemic has driven significant shifts in consumer preferences, the acceleration of digital shopping, a challenging physical environment, and unprecedented volatility in demand coupled with significant supply-chain disruptions.

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Age of Precision Category Management: Using Hyper-Localized Assortment Optimization to Meet Shopper Demand

The age of precision category management is upon us. Effective assortment and space localization can be a very challenging task for CPG companies and retailers, but if done right with the right methods, the incremental value generated is significant. Whether they are using a cluster approach or not, the ability for retailers and CPG companies to leverage store-level data in new ways opens up new opportunities to have the right product assortment to meet shopper demand across any store

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Data-Driven Collaboration: The Missing Link to Achieving Operational Efficiency

Traditionally, quality and compliance operations across the supply chain have run on manual, disconnected processes. Even where digitization occurs, the lack of standardization and centralization of data means that information sharing between key stakeholders is delayed and inconsistent. Access to accurate and trustworthy data is only possible when all stakeholders participate in the same network.

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Transitioning to Digital: How To Move Your Business Online

The winners in retail during the crisis quickly pivoted to digital to meet exploding online demand. The urgency remains for organizations of all sizes to continue focusing on their digital business, as online shopping habits have been altered for the long term.

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Reducing Your Environmental Impact with Returns Technology

Fast and easy product returns have become a staple of e-commerce: But what is the cost to our planet? Each return leaves a trail of carbon emissions while billions of pounds of returned products and packaging waste are filling up landfills. As businesses look for cost-effective opportunities to address their contributions to climate change, returns reduction provides multiple avenues for retailers to both support sustainability initiatives as well as recoup lost revenue.

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Why Returns Cost Businesses and the Environment

On Monday, April 12 at 11:00 am Eastern, Coresight Research is hosted a media and influencer lunch discussing our new report, Why Returns Cost Businesses and the Environment, on the far-ranging impacts of the pandemic on returns, and the importance of recognizing how returns and sustainability are intertwined.

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