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ICSC Research Connections: Experiences, Services, Fun and Commerce Too!

On October 27–29, Coresight Research attended attended and presented at ICSC’s Research Connections conference in Florida. Our key insights from the event include the heightened consumer expectation for experiences, an increasing focus on sustainability for retailers and shopping-center developers and the synergistic effect of online and physical retail.

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Holiday 2019: US Black Friday Insights

On November 29, the Coresight Research team undertook its fifth annual tour of stores for Black Friday. We visited 65 stores of 32 different retailers in the US. In this report, we analyze each store according our proprietary BEST framework for physical retail.

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