John Harmon, CFA, Associate Director of Technology Research

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | November 27, 2023 Premium

Five Ways AI Is Being Used in Luxury Retail

How is AI (artificial intelligence) transforming retail? Launching a five-part report series, we present five key applications of AI in the luxury sector, covering generative AI art, customer service applications, anti-counterfeiting measures and more.

Insight Report | November 27, 2023 Premium

Generative AI Latest: OpenAI and Microsoft Accelerate Innovation—Technology Conference Highlights

Continuing our Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—including the latest announcements from OpenAI and Microsoft at their recent technology conferences.

Insight Report | November 15, 2023 Premium

October 2023 US Retail Sales: Health and Personal Care Stores and Nonstore Retailers Continue To Lead Retail Sales Growth

In October 2023, US retail sales (excluding gasoline and automobiles) grew 3.1% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Insight Report | November 10, 2023 Premium

Generative AI Latest: Strong Potential for Language and Code Translation; Global Telco AI Alliance Fosters AI Collaboration

Continuing our Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—including its game-changing potential for code and language translation, and the first development from the Global Telco AI Alliance.

Insight Report | October 24, 2023 Premium

Generative AI Latest: Indemnity for Platform Users; Image-Generation Updates from Adobe and Canva

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—including the latest funding updates, indemnity for platform users and new features from graphic design giants Adobe and Canva.

Insight Report | October 18, 2023 Premium

Generative AI Latest: The Rise of RAG, Updates from Amazon, Meta and Oracle

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering the rise of RAG (Retrieval-Augmented Generation) and updates from technology giants Amazon, Meta and Oracle.

Insight Report | October 17, 2023 Premium

September 2023 US Retail Sales: Retail Spending Outpaces Retail Inflation as Consumers Remain Healthy

In September 2023, US retail sales (excluding gasoline and automobiles) grew 2.2% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Insight Report | October 11, 2023 Premium

Generative AI Latest: Indian Conglomerates Enter the Space, the US Drives the Responsible Use of AI, Adobe Launches New Products

Our Generative AI Latest series presents recent developments and notable trends in generative AI (artificial intelligence) globally—in this report we cover Indian conglomerates entering the AI race, the growing discussion around the need for responsible AI and the latest updates from Abode and IBM, among other topics.

Event Coverage | October 5, 2023 Premium

Salesforce Dreamforce 2023: Generative AI, Data Cloud and Commerce Cloud

We present insights from Salesforce’s Dreamforce 2023 conference, held in San Francisco, US, on September 12–14. With a focus on generative AI and cloud computing, we discuss the AI (artificial intelligence) revolution, the company’s Einstein 1 Platform, and more.

Insight Report | October 3, 2023 Free Report

Groceryshop 2023 Wrap-Up: Exploring the Top Five Themes Driving Grocery Retail Innovation

Groceryshop 2023 took place during September 19–21 in Las Vegas, Nevada, US. In this report, we present our top takeaways from the conference, across themes including unified shopping experiences, future-proofing and new growth opportunities. Coresight Research is a research partner of Groceryshop 2023.

Insight Report | September 25, 2023 Premium

Generative AI Latest: The EU Digital Services Act, Conversational AI and VMware Explore 2023

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering the EU’s new Digital Services Act, the ways conversational AI is reshaping retail customer service, and new solutions announced at VMware Explore 2023.

Insight Report | September 14, 2023 Premium

August 2023 US Retail Sales: Consistent Consumer Spending Drives Moderate Sales Growth

In August 2023, US retail sales (excluding gasoline and automobiles) grew 3.2% year over year. Using data from the US Census Bureau, we look at total growth trends and performance by sector.

Event Coverage | September 8, 2023 Premium

Google Cloud Next 2023: Opening Keynote—Generative AI in the Spotlight

We present key insights from the opening keynote of the Google Cloud Next 2023 event, which focused on new, AI (artificial intelligence)-related product developments—including for machine-learning platform Vertex AI and generative AI Workspace tool Duet AI—as well as cybersecurity features.

Deep Dive | September 1, 2023 Premium

US, UK, EU & China Quarterly Economic Update, 2Q23: Consumer Spending Growth Weakens in Many Countries Despite Easing Inflation

The Quarterly Economic Update discusses macroeconomic indicators—GDP, consumer spending and inflation—from the US, the UK, the EU (European Union) and China. We look at recently released data for the second quarter of 2023, which show slowing consumer spending growth in the US, France and Germany.

Insight Report | September 1, 2023 Premium

Generative AI Latest: Nvidia at SIGGRAPH, the Rise of Google Cloud, US Consumer Concern on the Future Impacts of AI

Continuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering Nvidia’s new solutions (announced at SIGGRAPH 2023), the rise of Google as a preferred cloud provider, and US consumer concern around the future impacts of generative AI.