Insight Report | August 1, 2023 Premium Generative AI Latest: US Companies Commit to Responsible Use, Consumers See Potential for New ApplicationsContinuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering expanded use cases, new regulations and commitments for responsible use in the US and China, and Meta’s continuous investment in AI. Read More
Event Coverage | July 31, 2023 Premium AWS Summit, New York, 2023: Amazon Introduces Generative AI InnovationsWe present highlights from the AWS Summit 2023, hosted by Amazon in New York. We discuss generative AI innovations and examples of the technology in use by Fox and Salesforce. Read More
Insight Report | July 26, 2023 Premium Amazon Prime Day 2023: Small Businesses and Livestreaming Underpin the ~$10 Billion Shopping FestivalWe explore the performance of Amazon’s Prime Day 2023, based on findings from a recent proprietary survey of US consumers and metrics released by Amazon. Read More
Insight Report | July 17, 2023 Premium Generative AI Latest: Content Indemnification, Security Concerns and Response from Chinese GiantsContinuing our new Generative AI Latest series, we present recent developments and notable trends in generative AI (artificial intelligence) globally—covering content indemnification, security concerns and announcements from Chinese tech giants. Read More
Insight Report | July 14, 2023 Premium Amazon Prime Day 2023 Insights: New Features and Innovations for the Shopping Festival Amid Competition and Other ChallengesWe present our observations of Amazon’s Prime Day 2023, held on July 11–12. We discuss Amazon’s foray into travel and healthcare, its supply chain management initiative, labor challenges and more. Read More
Insight Report | July 13, 2023 Premium Supply Chain Optimization with Web3: Unlocking the Potential of Intelligent RetailHow can Web3 provide more agility and resilience to drive efficiency and profitability in the retail supply chain under today’s evolving industry pressures? We discuss the supply chain challenges currently facing retailers and the benefits of Web3 in tackling them. We also present notable technology providers whose solutions can support companies in creating a connected, intelligent retail supply chain. Read More
Deep Dive | July 10, 2023 Premium Retail-Tech Landscape: Retail AnalyticsHow can retailers harness the power of data to drive sales and enhance operational efficiency? We present selected technology providers globally whose solutions are helping retailers to build and optimize their analytics capabilities, covering customer behavior analysis, demand forecasting, pricing optimization and more. Read More
Insight Report | July 7, 2023 Premium Predictive Analytics in Retail: Enabling the Next Generation of Retail ManagementWe explore the future of predictive analytics in retail, which are transforming the retail industry by enabling data-driven decision-making, elevating customer experiences and transforming supply chain management. Read More
Deep Dive | July 3, 2023 Premium Retail-Tech Landscape: Checkout SolutionsCheckout technologies have evolved to enhance customer convenience, streamline operations and improve sales performance. We present selected companies globally whose technology solutions are helping retailers to build and optimize their checkout capabilities, both online and offline. Read More
Insight Report | July 3, 2023 Premium The Evolution of Checkout: Trends and Innovations for a Seamless Shopping ExperienceWe explore the future of in-store and online checkouts and payments in the retail industry, which are being transformed by evolving technologies and changing consumer expectations. Read More
Infographic | June 20, 2023 Free Report Supercharging Manufacturer and Distributor Sales Productivity with Digital CommerceDigital commerce is becoming a key strategic priority for manufacturers and distributors, providing a powerful boost to operational efficiency. In this free infographic, Coresight Research and Salesforce present proprietary survey analysis on the use and benefits of digital commerce. Read More
Event Presentation | June 16, 2023 Premium Retail Shrink and Loss-Prevention Methods—PresentationLoss-prevention events are becoming more frequent, impacting retailers’ profitability. How are retail companies tackling security challenges? We consider the factors causing retail shrink and the rise of ORC (organized retail crime), with examples from notable retail companies. We also discuss retail investment in loss-prevention technology, including RFID and video surveillance. Read More
Research Digest | June 16, 2023 Premium Insights Video: Retail Shrink and Loss-Prevention MethodsLoss-prevention events are becoming more frequent, impacting retailers’ profitability. How are retail companies tackling security challenges? We present key insights on loss prevention and enabling technologies, including RFID and video surveillance Read More
Insight Report | June 14, 2023 Premium Five Things To Know About Generative AI in ChinaChina is racing against the US to become a prominent global leader in AI (artificial intelligence). We present five things brands and retailers should know about the China’s generative AI market, covering the latest technology developments, details of major chatbots and the business benefits and risks of generative AI. Read More
Insight Report | June 13, 2023 Premium The Metaverse Is Not Dead: Defying the Rumors of Its DemiseWith attention recently shifting to generative AI (artificial intelligence), are we seeing the demise of the metaverse? We explore recent metaverse-related developments—both positive and unfavorable—that paint a picture of the current state and long-term potential of the metaverse. We lay out what brands, retailers and solution providers need to know to drive success in the virtual world. Read More
