E-Commerce

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Insight Report | March 30, 2020 Premium

East-to-West Learnings: How Grocery Retailers in China Have Addressed Labor Shortages During the Coronavirus Crisis

We look at the labor imbalance in China that has been caused by the coronavirus pandemic and how supermarket chains and grocery retailers are responding by launching co-employment initiatives with restaurant chains. We consider how retailers in the US could learn from China’s new employment models as the coronavirus situation worsens in the West.

Deep Dive | March 26, 2020 Premium

Amazon India and Flipkart: Head to Head

India’s marketplace-led e-commerce landscape is far less developed than China’s or its Western counterparts, but it’s growing quickly, from just $39 billion in 2017 to an expected $64 billion in 2020. Homegrown marketplace platform Flipkart realized this early on and enjoyed nearly unrivalled dominion over the Indian market until Amazon entered the fray in 2013.

Insight Report | March 26, 2020 Premium

Amazon India and Flipkart: Head to Head—Infographic

We assess the competition between two major players in the e-commerce sector in India. This infographic outlines key comparative data between Amazon India and Flipkart.

Insight Report | March 24, 2020 Premium

New Retail Briefing: Amid Coronavirus Outbreak, ByteDance’s News Platform Jinritoutiao Launches “Play at Home” Function

As China slowly but surely emerges from the the coronavirus outbreak, retailers are leveraging the tools they deployed during the toughest periods to accelerate recovery. Others are finding creative ways to clear unsold inventory and reengage with consumers.

Deep Dive | March 23, 2020 Premium

US Social Commerce Survey: The Impact of Social Media on Shopping Behavior

We discuss the use of social media by US shoppers, as part of our report series exploring social commerce. Based on findings from a Coresight Research proprietary survey, we explore how often consumers use social media platforms to research, discover and buy products across multiple categories. In addition, we consider the impact of celebrities and influencers on US social media shoppers.

Deep Dive | March 23, 2020 Premium

4Q19 US Earnings Season Wrap-Up

Fourth-quarter 2019 retail earnings show that many companies across the retail industry saw strong growth. However, our coverage of the Coresight 100 reveals that the CPG and department-store sectors bucked this trend, with the latter continuing to struggle. Companies across the board have updated their guidance due to coronavirus disruption in the supply chain and demand in Asia, but we are yet to see updates based on the spread of the virus to the US, with the nation moving closer to lockdown.

Insight Report | March 19, 2020 Premium

China Retail Sales Slide During Coronavirus Shutdown: Implications for US Retail

As US retail (and citizenry) brace for the impact of the worsening COVID-19 outbreak, China is slowly but surely recovering. What lessons can US retail learn from their Chinese counterparts to navigate this uncertain time?

Flash Report | March 18, 2020

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Amazon Suspends Inbound Shipments of Non-Essential Products from Marketplace Sellers

As the coronavirus outbreak spreads in the US, online has surged as shoppers shun stores and crowded locations. Faced with unprecedented demand, Amazon suspends support for third-party sellers for all but essential items.

Flash Report | March 17, 2020

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Amazon Plans To Add 100,000 Workers, Bucking the COVID-19 Employment Trend

As coronavirus angst drives people to hoard toilet paper and shun crowded places (including most retail locations), many in retail may worry about their prospects. But Amazon plans to hire 100,000 people—and give them a raise.

Insight Report | March 17, 2020 Premium

Consumer Tech Briefing: Technology To Reduce Returns, Enhance Product Listings and Boost Brand Engagement

Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on digital tools that have been launched recently to provide consumers with a richer, more informed shopping experience both online and in brick-and-mortar stores.

Deep Dive | March 16, 2020 Premium

US Social Commerce Survey: Instagram, Influencers and Shopping

We discuss the use of Instagram by US shoppers, as part of our new report series exploring social commerce. Based on findings from a Coresight Research proprietary survey, we explore how often consumers use the photo- and video-sharing social platform to research, discover and buy products across multiple categories. In addition, we consider the impact of Instagram influencers on US social media shoppers.

Flash Report | March 11, 2020

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Coronavirus Briefing: How Tech Companies in China Are Leveraging AI and Cloud Computing To Battle the Coronavirus

With the number of new cases of coronavirus reported in China falling—but numbers climbing in other parts of the world—China’s technology giants have been working on AI and machine learning-assisted research and diagnostic tools. And making them available to the world.

Insight Report | March 9, 2020 Premium

International Women’s Day 2020 Update: Brands Across the Globe Launch Marketing Campaigns To Celebrate and Capitalize On the Event

International Women’s Day 2020 took place on March 8. We discuss how brands and retailers around the world used the event as an opportunity to tap into consumer awareness of women’s right campaigns and thus increase their exposure and sales potential.

Store Tracker | March 6, 2020 Databank Members

Weekly US and UK Store Openings and Closures Tracker 2020, Week 10: Stage Stores To Close Stores; Ross To Open More Stores

Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week, there are highlights from Dick’s Sporting Goods, 7-Eleven and Stage Stores in the US and BrightHouse and McColl’s in the UK.

Flash Report | March 5, 2020

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Coronavirus Briefing: What Have China’s Shoppers Been Buying Online?

The coronavirus outbreak impacted consumer behavior in China over the Chinese New Year public holiday. We assess the best-selling products online across a number of retail sectors: grocery, home cleaning, personal care, medicine and electronics.