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Retail 2021: Global Trends

We present our key global retail and consumer trends for 2021, which fall under five umbrellas: the new consumer; the future of physical retail; the evolution of digital retail; doing good is good business; and discovering ways of transacting. The trends range from some of the biggest, multiyear, multicategory trends such as wellness and sustainability to more nascent or niche trends such as livestreaming and experiential e-commerce. In this free report, our analysts outline their predictions, as well as the details and impacts of each trend on various retail sectors and regions.

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New Retail in China: Gucci Launches a Flagship Store on Tmall

We discuss recent developments in New Retail in China, including Gucci’s launch of a flagship store on Tmall Luxury Pavilion and China’s growing domestic duty-free market, including the opening of JD.com’s first duty-free store, in Hainan province. We also discuss investments in delivery lockers from JD.com, Pinduoduo and Suning.com, given the increase in popularity of these last-mile delivery solutions.

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US Consumer Tracker: Online Bounce for Apparel and Grocery Categories (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we explore what shoppers are buying and which retailers they are buying from, and we present findings on consumers’ avoidance of public places and what activities they expect to do in the next two weeks. Our consumer survey was undertaken on January 25.

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US and UK Store Closures Review 2020 and US Outlook 2021

We review store closures and openings in the US and the UK for the full-year 2020. We break down the numbers by sector and analyze the key retailers that significantly contributed to total openings and closures over the course of the year. We also present our projections of US store closures and openings in 2021.

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Head-to-Head in E-Commerce: Alibaba vs. JD.com

For Coresight Research’s new Head-to-Head series, we compare China’s two largest e-commerce companies, Alibaba and JD.com. In this report, we discuss the companies’ evolving business models, investment strategies, and selected financial and operating metrics to provide insights into their next stages of growth.

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NRF 2021 Day Five: Optimizing Customer Support and Rethinking the Physical Store

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day five of the event, which focused on improving customer support in the age of digital shopping. Panelists also emphasized the importance of a strong, integrated cloud structure in driving innovation and agility.

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NRF 2021: Coresight Research CEO and Founder Deborah Weinswig Discusses Offline Retail in 2021 with Placer.ai

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. Deborah Weinswig, CEO and Founder of Coresight Research, hosted the “Offline Retail in 2021: A Data-Driven Look at the Trends That Will Define Retail Success in 2021” session with location data analytics startup Placer.ai. We present insights from the session.

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Innovator Profile: Engagement Agents Optimizes Marketing Campaigns

As part of our Innovator Profile series, we profile Engagement Agents, a software platform provider that enables retailers to optimize the marketing that they pay for within store leases—thus helping retailers to drive traffic and sales in-store and online, and potentially save time and resources in the creation and implementation of marketing campaigns. This free report is sponsored by Engagement Agents.

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NRF 2021 Day Four: The Importance of Transparency in the Supply Chain; Optimizing the Online Shopping Experience

NRF 2021, the annual “Retail’s Big Show” event hosted by the National Retail Federation, is taking place virtually over six days between January 12 and 22. The Coresight Research team presents our 10 key insights from day four of the event, which focused on the importance of a strong supply chain in enabling better supplier-retailer communication and facilitating reliable last-mile delivery. The benefits of optimizing the online shopping experience by increasing personalization also emerged as a key theme.

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Retail-Tech Landscape: Warehouse Automation

The recent surge in e-commerce growth amid Covid-19 has seen demand spike for warehousing space, fulfillment efficiency and storage capacity. This is driving the need for increased automation in the warehousing sector. This Retail-Tech Landscape comprises selected startups globally that can help retailers automate their warehouse operations.

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US Consumer Tracker: Apparel Takes Biggest Post-Holiday Hit (Full Report)

Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations, with a focus on the implications for retail. This week, we explore what shoppers are buying and which retailers they are buying from, and we present findings on consumers’ avoidance of public places and what activities they expect to do in the next two weeks. Our consumer survey was undertaken on January 11.

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