Emerging Technology

Access research reports and presentations on the retail and technology ecosystem, including consumers, companies, economies, and retail and technology trends. Use the filters below to find research reports and presentations by sector, theme, company or other parameters. Alternatively, use the search box above to find relevant research content.

Event Coverage | January 9, 2020

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CES 2020, Day 2: Physical Retail, Tourism and Data Strategy

The Coresight Research team is in Las Vegas for CES 2020. We offer our top five insights from the second day of the event, including the transition of digitally native brands into physical retail, increasing demand for personalized travel experiences and the explosion of data in healthcare retail.

Event Coverage | January 8, 2020

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CES 2020, Day 1: Self-Care, Connected Cities and Health Tech

The Coresight Research team is in Las Vegas for CES 2020 and offer our top five insights from the first day of this seminal event, including technology that delivers ultra-personalized, on-demand products and health services that help brands build consumer relationships.

Event Coverage | January 7, 2020

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CES 2020: Insights from the Media Days

The Coresight Research team is in Las Vegas this week for CES 2020, held on January 7–10. We present our top five insights from the media days on January 5–6, including the new Intelligence of Things, the application of 5G in agriculture and the consumerization of artificial intelligence.

Insight Report | January 6, 2020 Premium

Computer Vision and Visual Search: Transforming Retail Operations and the Shopping Experience

The retail industry has seen the rapid adoption of computer vision over the last few years. This transformative technology is enabling greater operational efficiency for retailers and is providing shoppers with new ways to explore products and interact with retailers and brands. Walmart is leading legacy retailers in the R&D of computer vision, while collaboration with emerging technology providers is a key adoption strategy for many retailers.

Insight Report | December 19, 2019 Free Report

How Computer Vision Can Save Retailers from Costly In-Store Execution Issues

Retailers face a complex business environment in which strong in-store execution is key to delivering a consistent, high-quality shopping experience—which requires exceptional store operations management. Poor in-store execution can easily lead to issues such as infrequent stock replenishment, misplaced SKUs and non-compliance with planograms, prices and promotions.

Insight Report | December 11, 2019 Premium

Supply Chain Briefing: A Growing Role for Predictive Analytics in Retail

Predictive analytics to play an increasing role in retail: Companies across industries are embracing predictive analytics to help them predict consumer behavior to better plan marketing, pricing and assortment.

Deep Dive | December 10, 2019 Premium

Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

Deep Dive | December 8, 2019 Free Report

Innovator Intelligence: Maximizing Retail Profitability Through Mobile-First Workforce Management Software

Quinyx is a workforce management (WFM) software-as-a-service (SaaS) provider that offers artificial intelligence (AI)-driven scheduling, staffing, time reporting, communication and task management all in one place.

Insight Report | December 5, 2019 Premium

Insights into Belgrade’s Innovation Ecosystem

We discuss the nature and impact of the emerging technology innovation ecosystem of Belgrade in Serbia, which is evolving as a solid community of innovative companies and as a regional hub for the Balkans and Southeast Europe. The Coresight Research team visited Belgrade to talk with notable accelerators and startups, including one that applies blockchain technology in the food supply chain and another that helps retailers with staff training.

Insight Report | December 4, 2019 Premium

Ulta Beauty: A Timeline of Key Events

Ulta Beauty timeline: How a mass-market beauty retailer upped its game by moving into more high-end products, carrying digital native and DTC products – and bolstering its loyalty program.

Insight Report | November 27, 2019 Premium

Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification
Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

Insight Report | November 27, 2019 Premium

Retail-Tech Landscape: Artificial Intelligence in Retail

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on technology startups that are providing AI solutions for the retail industry across the supply chain.

Insight Report | November 25, 2019 Premium

Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.

Event Coverage | November 21, 2019

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Salesforce’s Dreamforce 2019: Top 10 Insights from Day 1

The Coresight Research team attended Salesforce’s Dreamforce 2019 in San Francisco from November 19 to 22. In this report, we highlight ten key insights from the first day of the conference, including major product announcements and the integration of artificial intelligence technology.

Event Coverage | November 20, 2019

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Key Insights from CEW’s Connected Consumer Conference 2019

We discuss the key insights from the Connected Consumer Conference 2019, with an emphasis on the beauty sector. We cover the changing consumption in China and findings from Singles’ Day this year, the emergence of “harmonized retail” and the growing influence of social media in commerce.