Insight Report 6 minutes Premium

New Retail Briefing: Amid Coronavirus Disruption, JD.com Turns to Drones and Robots for Delivery

What's Inside

This report is part of a monthly series in which we discuss developments in China under the banner of “New Retail.” We offer insights into recent news, with a focus on digitalization and strategic collaborations.

This week, highlights include the opening of a flagship store on Tmall Luxury Pavilion by LMVH’s fashion brand Kenzo, as well as actions taken by retailers in the midst of the coronavirus outbreak—JD.com is using drones to deliver orders and Alibaba is helping farmers to sell fresh produce.

The appendix details the last 12 months of New Retail developments in China.

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