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Event Coverage 6 minutes

World Retail Congress 2018, Day 2: Department Stores, Diversity and Digitalizing Products

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Coresight Research

Key Points

The Coresight Research team is attending World Retail Congress 2018 in Madrid this week. Here are our top takeaways from day two of the conference:

  •  Premium department store retailers are investing in regionally tailored, boutique-like stores.
  • Inditex implemented radio frequency identification (RFID) technology to digitally track its products and, so, improve business operations and the customer experience.
  • Investments in technology can be “peanuts” compared with the return they provide for retailers.

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