Event CoverageWorld Retail Congress 2018, Day 1: Hearing About the “Retail Apocalypse,” Chinese Retail and the Need for Change in Brick-and-Mortar Coresight Research April 18, 2018 Executive SummaryThe Coresight Research team is attending World Retail Congress 2018 in Madrid this week. Here are our top takeaways from day one of the conference: The “retail apocalypse” story is “great clickbait,” but it is not taken seriously as an accurate depiction of US retail. JD.com’s Richard Liu predicted that the retail industry will be operated at some point by artificial intelligence (AI) and robots, rather than by humans—but he did not predict when. Alibaba Group sees Tmall as the “gateway to China” for Western retailers and brands and notes that the platform enables these companies to test products rapidly. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for Other research you may be interested in: Analyst Corner: Wayfair Turns a Profit for the First Time in Four Years—Four Drivers of Its Performance, with Madhav PitaliyaInnovator Profile: Kalder—Monetizing Customer Loyalty with White-Label Cashback and RewardsUS Store Openings and Closures Midyear 2025 Review and Outlook: Where Does Retail Real Estate Stand in a Year of Disruption?Weekly UK Store Openings and Closures Tracker 2025, Week 38: Bodycare Bankruptcy Sees Further Closures
