Market Outlooks 20 minutes premiumUS E-Commerce: Post-Crisis Outlook Author By Coresight Research September 24, 2020 What's InsideWe explore the impacts of the Covid-19 pandemic on US e-commerce. We present our trend analysis and insights into the online channel’s development in the second quarter of 2020, covering the following: • E-commerce penetration—year-over-year change and as a share of total retail sales • Online retail sales by segment, sector and category (nonstore retailers versus store-based retailers) • The surge in grocery demand • Consumers’ expectations for retaining changed shopping habits—with data from Coresight Research proprietary surveys • Selected retailers’ e-commerce sales growth—including Amazon, Best Buy, L Brands, Kohl’s and VF Corportation. • Demand for collection services—including BOPIS and curbside pickup • The impacts of an early holiday shopping season and postponed Amazon Prime Day This report discusses three post-crisis US e-commerce trends across the following themes: 1 Investment in digital business 2 Omnichannel capabilities 3 Drones and autonomous vehicles/robots The appendix comprises selected US brands and retailers’ outlooks on fulfillment and experiential e-commerce, including Amazon, NIKE, Nordstrom and Target. Read our other Post-Crisis Outlook reports on the US apparel retail sector and US department stores. September 24, 2020 premium This report is for Premium subscribers only. Learn more about subscriptions here. Other research you may be interested in: