Market Outlook 20 minutes PremiumUS E-Commerce: Post-Crisis Outlook Coresight Research September 24, 2020 What's InsideWe explore the impacts of the Covid-19 pandemic on US e-commerce. We present our trend analysis and insights into the online channel’s development in the second quarter of 2020, covering the following: • E-commerce penetration—year-over-year change and as a share of total retail sales • Online retail sales by segment, sector and category (nonstore retailers versus store-based retailers) • The surge in grocery demand • Consumers’ expectations for retaining changed shopping habits—with data from Coresight Research proprietary surveys • Selected retailers’ e-commerce sales growth—including Amazon, Best Buy, L Brands, Kohl’s and VF Corportation. • Demand for collection services—including BOPIS and curbside pickup • The impacts of an early holiday shopping season and postponed Amazon Prime Day This report discusses three post-crisis US e-commerce trends across the following themes: 1 Investment in digital business 2 Omnichannel capabilities 3 Drones and autonomous vehicles/robots The appendix comprises selected US brands and retailers’ outlooks on fulfillment and experiential e-commerce, including Amazon, NIKE, Nordstrom and Target. Read our other Post-Crisis Outlook reports on the US apparel retail sector and US department stores. This report is for paying subscribers only. Already a paying subscriber? Please log in to see the entire report.If you wish to learn more about our subscription plans and become a paying subscriber, click here. This document was generated for Other research you may be interested in: October 2023 Leading Indicators of US Retail Sales: Mixed Signals as Retail Heads into HolidayMarket Outlook: US Department Stores—Innovation Amid New ChallengesJanuary 2023 UK Retail Sales: Sales Slow Amid Economic UncertaintyWalmart To Shut Down Health Centers and Virtual Care Services—Exploring The Reasons and Implications