Walmart To Shut Down Health Centers and Virtual Care Services—Exploring The Reasons and Implications

What's Inside

On April 30, 2024, Walmart announced that it plans to close all its Walmart Health centers and stop offering virtual care services; the closures will impact more than 50 Walmart Health centers in the states of Arkansas, Florida, Georgia, Illinois and Texas. We explore the reasons behind Walmart’s recent decision and the implications of the decision on retailers across the US.

Data in this research report include:

• Revenue and share of the retail segments of Walmart US for fiscal 2024
• US revenues of selected leading US drugstore and pharmacy chains, fiscal 2018–fiscal 2022

Companies mentioned in this report include: Amazon, CVS Health, Kroger, Teladoc Health, UnitedHealth Group, Walgreens Boots Alliance, Walmart

Other relevant research:

• Market Navigator: US Healthcare—Evolving To Become More Personalized and Consumer-Focused
• Market Navigator: US Drugstore and Pharmacy Retailers—A Strong Focus on Healthcare Expansion in 2024 and Beyond
• US Drugstores—Retail 2024 Sector Outlook: Mid-Single-Digit Sales Growth; Stronger Focus on Healthcare Expansion
• Head-to-Head in US Drugstore Retailing: CVS Health vs. Walgreens Boots Alliance