Executive Summary

On October 15, the Coresight Research team attended The Wharton School’s Baker Retailing Center CEO Summit in New York City. We outline key insights from the event:

• Retailers are becoming less transactional and more emotionally connected with shoppers.
• A growing number of apparel companies are offering rental or subscription services.
• Brands and retailers are focusing on improving the shopping experience for their consumers.
• Private label is an important segment in the grocery sector. For Kroger’s Simple Truth brand, around 90% of transactions are captured on loyalty cards.