Deep Dive 16 minutesArtificial Intelligence in Retail, Part 2: What Retailers Are Doing with AI Coresight Research July 10, 2018 Executive SummaryThis report is the second in our series looking at the application of artificial intelligence (AI) in retail. In this report, we explore how retailers are applying AI across business functions. We studied 30 retailers to understand how they have implemented AI in their businesses, and found that: The majority of retailers are using AI for supply chain functions, such as inventory management, demand forecasting, automatic replenishment, automated warehouse operations and fulfillment. Out of the 30 retailers we studied, 63% have launched or invested in tech-focused incubators and accelerators. Amazon and Alibaba are leading among the retailers we analyzed in terms of using AI, and their AI applications cover all four quadrants of our CORE framework. Amazon and Alibaba have been actively funding or acquiring startups and firms that create AI applications and hardware. Click here to view more reports on AI in retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Earnings Insights 1Q25, Week 3: E-Commerce Sees Solid Results as Amazon, Coupang, Zalando and More Report Growth—InfographicAnalyst Corner: Constrained Consumers Could Soon “Get to the Goods” Again—Evolving In-Store Loss Prevention, with John HarmonEarnings Insights 4Q24, Week 3: Gucci Sales Slump 21%, Plus Updates from Ahold, Amazon, Coty and MoreThree Data Points We’re Watching This Week, Week 14: What US Consumers Think About Tariffs
