July 22, 2020 Insight Report Premium Livestreaming E-Commerce Takes Off in the USChina has a relatively mature livestreaming e-commerce market, but we are now also seeing momentum in the US as brands and retailers further explore the use of social media platforms to engage with consumers and boost sales. We discuss selected retailers’ and social media platforms’ moves into livestreaming e-commerce in the US and consider the impact of in-video checkout functionality and social media influencers on consumer shopping behavior.
July 22, 2020 Insight Report Premium Contactless Technologies in Grocery Retail and Food Service: Touch-Free Shopping in a Post-Crisis WorldWe discuss recent developments in the adoption of contactless technologies in grocery retail and by food-service businesses, as they adapt to demand for touch-free shopping in the wake of the Covid-19 crisis. This report includes highlights from Amazon, Coca-Cola and Walmart.
July 22, 2020 Insight Report Premium 2020 Tax Tracker, Week 24: Tax Filings Turn Positive; Total Refunds Still DownAs of week 24 of the US tax refund season, the IRS has reported that the year-over-year growth in tax filings turned positive, with less than one week remaining until the deadline. Although the total number of refunds issued was down, the average refund amount was slightly up from last year.
July 22, 2020 Free Report Three Things You Need To Know: Amazon Prime Day 2020—Expected October Timing To Draw Forward Holiday SpendingWe present Three Things You Need To Know for Amazon Prime Day 2020: Expected October Timing To Draw Forward Holiday Spending.
July 21, 2020 Insight Report Premium Retail Reimagined: Using Gamification To Attract ShoppersAs part of our Retail Reimagined series, which explores the outlook for retail in a post-crisis world, we discuss the rise of gamification and recent examples of this trend. We consider the implications for brands, retailers and technology vendors.
July 21, 2020 Insight Report Premium Reshaping Supply Chains for the 2020s: #3—Building a More Flexible and Cost-Efficient Manufacturing System after Covid-19In our Reshaping Supply Chains for the 2020s series, we analyze the technologies and trends that are enabling the evolution of the supply chain. In this report, we discuss the implications of Covid-19 for retail manufacturing and the evolution of technology solutions to streamline processes, reduce costs and improve flexibility in supply chains.
July 21, 2020 Insight Report Premium US Food-Service Closures: Spike in Closures Pile on the Pain for LandlordsIn the wake of the coronavirus crisis, the outlook for landlords, mall owners and REITs could be worse than our estimates for retail store closures suggest, as US food-service businesses announce closures and bankruptcies. We outline recent developments and their implications for the retail industry.
July 20, 2020 Deep Dive Premium Coronavirus Insights: US Survey Update—Holiday Early Read with Consumers Expecting To Shop Early and Spend Less (Full Report)Our latest survey report provides a detailed update on US consumers’ behaviors, concerns and expectations amid the coronavirus crisis, with a focus on the implications for retail. This week, we focus on consumers’ expected shopping behaviors for the 2020 holiday season. We also discuss shoppers’ current online spending habits and avoidance of public places, as well as what activities they expect to do in the next two weeks. Our consumer survey was undertaken on July 15.
July 20, 2020 Flash Report Register for Free Access Coronavirus Insights: US Survey Update—Holiday Early Read with Consumers Expecting To Shop Early and Spend Less (Select Findings)This free report features select findings from our US consumer survey, undertaken on July 15, which asked respondents about their behavior, sentiment and expectations amid the coronavirus crisis.
July 20, 2020 Question of the Week Free Report What Proportion of US Consumers Plan To Buy on Amazon.com on Prime Day 2020?QUESTION OF THE WEEK: What Proportion of US Consumers Plan To Buy on Amazon.com on Prime Day 2020?
July 20, 2020 Insight Report Premium June 2020 US Retail Traffic and In-Store Metrics: Traffic Declines by 62%, Plateauing Toward the End of the MonthJune 2020 saw total US nonfood store traffic decline by 62% year over year, representing an improvement from May as coronavirus-led lockdowns were lifted. However, we saw the impact of many states’ reversals of reopening guidelines by the end of the month. We review store traffic changes through the month and the sectors most impacted by the current crisis.
July 19, 2020 Analyst Corner Register for Free Access Weinswig’s Weekly: July 19, 2020—Heading Toward $1 Trillion in US E-Commerce, Fueled by Covid-19 Spending TrendsThis week’s note “From the Desk of Deborah Weinswig” discusses how nonfood categories will drive total US online retail sales to $1 trillion—and the implications.
July 17, 2020 Insight Report Premium June 2020 US Retail Sales: Total Sales Jump 9%; Declines Ease in Apparel while Several Nonfood Sectors SurgeDiscretionary sectors witnessed the easing of sales declines in June, suggesting pent-up demand in nonfood categories post lockdowns. On a year-over-year basis, total US retail sales excluding gasoline and automobiles saw extraordinary growth in the context of a post-crisis environment.
July 17, 2020 Store Tracker Databank Members Weekly US and UK Store Openings and Closures Tracker 2020, Week 29: Muji USA and RTW Retailwinds File for BankruptcyOur Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week, there are highlights from Muji USA, PVH Corp. and RTW Retailwinds in the US, and Halfords, Lidl and Peter Jones China in the UK.
July 17, 2020 Event Coverage Register for Free Access Open for Business with Chris Baldwin, BJ’s Wholesale Club: Empathy and Personalization in Club-Store RetailAs part of our Open for Business webinar series, we hosted Chris Baldwin, Chairman of BJ’s Wholesale Club. We present an edited transcript from this webinar, in which Baldwin offered insights into changing consumer demand amid the coronavirus crisis—covering key topics such as personalization and assortment localization.