Innovator Profile | March 22, 2023 Premium Innovator Profile: Nibble Facilitates One-to-One Price NegotiationAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Nibble, an AI (artificial intelligence) chatbot for e-commerce retailers that lets customers negotiate personalized prices on desired products or services. Read More
Innovator Profile | March 21, 2023 Premium Innovator Profile: Seer Enables Content Creation and Personalization To Increase Consumer EngagementAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Seer, a content creation, communication and sales platform for retailers. Read More
Event Coverage | March 21, 2023 Premium Microsoft Ability Summit 2023—The Latest Trends in AI and Inclusive TechnologyThe Microsoft Ability Summit 2023 explored the importance of inclusivity and how to use technology and policy to expand opportunities for persons with disabilities. We present key insights from the event on these topics and more. Read More
Innovator Profile | March 20, 2023 Premium Innovator Profile: Drop Facilitates Seamless and Scalable Selling on Social MediaAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Drop, a social commerce platform that enables enterprise brands and retailers to engage with and sell products to their social media followers directly through Instagram Direct Message. Read More
Deep Dive | March 20, 2023 Premium Retail-Tech Landscape: Robotics and AutomationRobotics and automation will increasingly play an important role as retailers look to invest in technologies to deal with margin pressures amid inflationary pressure and an uncertain macroeconomic environment. We present selected startups globally whose robotics technology solutions support brands and retailers in automating processes across selected categories. Read More
Innovator Profile | March 17, 2023 Premium Innovator Profile: Hark Transforms Customer Service with an AI-Powered SolutionAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Hark, an AI-powered customer experience platform that enables seamless post-purchase interactions between customers and service teams through the use of video and audio prompts. Read More
Innovator Profile | March 16, 2023 Premium Innovator Profile: Factored Quality Streamlines Quality Control Across Global Supply ChainsAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Factored Quality, a platform for streamlining quality control processes across brands’ global supply chains. Read More
Infographic | March 16, 2023 Free Report CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce—Free InfographicWe present selected insights into the current state of product imagery in e-commerce and the challenges that brands and retailers face when producing and managing product visuals, based on Coresight Research survey findings. We also examine CGI as a potential solution for next-generation visual merchandising to help brands navigate a competitive marketplace. This free infographic is sponsored by Nfinite. Read More
Event Coverage | March 16, 2023 Premium TrailblazerDX 2023: Keynote Address—Salesforce Jumps on the Generative AI Bandwagon with Einstein GPTSalesforce announced its new Einstein GPT generative AI technology at its TrailblazerDX developer conference in March 2023. We discuss this announcement and related developments. Read More
Innovator Profile | March 15, 2023 Premium Innovator Profile: Frate Reduces the Impacts of Retail Returns on Profitability and the EnvironmentAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Frate, a returns management software provider that aims to reduce the impacts of returns on profitability and the environment. Read More
Innovator Profile | March 14, 2023 Premium Innovator Profile: Wink Provides Seamless Payment Experiences Leveraging BiometricsAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present Wink, a software-as-a-service (SaaS) biometric identity and payments platform. Read More
Innovator Profile | March 13, 2023 Premium Innovator Profile: IN BOLD PRINT. Drives Sustainability in Retail Through Carbon TrackingAs part of our Innovator Profile series in the lead-up to Shoptalk 2023, we present IN BOLD PRINT., whose cloud-based platform helps brands measure carbon emissions and report on their progress toward sustainability goals. Read More
Innovator Profile | March 10, 2023 Premium Innovator Profile: Syrup Tech Uses AI To Optimize Omnichannel Inventory ManagementAs part of our Innovator Profile series, we present Syrup, an AI (artificial intelligence)-powered platform that helps omnichannel brands and retailers optimize inventory management. Read More
Infographic | February 28, 2023 Free Report Next-Generation Product Information Management: From Spreadsheets to AI—Free InfographicWe present selected insights into product information management (PIM), covering current challenges faced by brands and retailers, and the benefits of AI (artificial intelligence)-driven PIM, based on Coresight Research survey findings. This free infographic is sponsored by Digital Wave Technology. Read More
Analyst Corner | February 26, 2023 Register for Free Access Weinswig’s Weekly: Last-Mile Delivery Enters the MatrixThis week’s note, “From the Desk of Deborah Weinswig,” discusses the new Coresight Research Innovator Matrix report series, with the first installment evaluating players serving the last-mile delivery sector. Read More
