Three Things You Need To Know: US Home and Home-Improvement Retail—Post-Crisis Outlook—Fall 2020 Update Coresight Research November 19, 2020 We present Three Things You Need To Know on US Home and Home-Improvement Retail: Post-Crisis Outlook—Fall 2020 Update. Find the full report here. This document was generated for
Insight ReportKey Festivals and Holidays for Promotional Campaigns in India in 2021: Calendar Coresight Research November 19, 2020 Reasons to ReadThe retail calendar in India sees a number of festivals and holidays that retailers and brands can tap with marketing and promotional campaigns. Use our 2021 calendar to plan your marketing and sales strategies for the India market. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveHow Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction Coresight Research November 19, 2020 Reasons to ReadRetailers are missing out on opportunities to improve customer satisfaction, and thus revenue, that are easily within reach. Customer satisfaction benefits current revenues as well as future revenues, driving return visits plus visits based on reviews and opinions shared among consumers directly and via social media. This report explores how the use of analytics and AI (artificial intelligence) can positively impact retailers in the following ways: Avoid out-of-stocks, pricing inconsistencies and quality issues, which are among the top customer reasons for leaving a store without making a purchase Manage multiple fulfillment options—such as curbside pickup, in-store purchases and home deliveries—which all affect customer satisfaction Improve operational efficacy in many areas, which correlates directly to consumer satisfaction Enhance revenues, reduce costs, improve customer loyalty and drive greater efficiency This report details how retailers can benefit from prescriptive-analytics platforms, which employ AI/machine learning plus other analytical methods, to improve customer satisfaction while enhancing revenues and margins. This free report is sponsored by Zebra Technologies. Non-subscribers can access the report by completing the form on this page. Click here to read more about how prescriptive analytics can address current retail challenges. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportSingles’ Day 2020: Analyzing New Entrants Coresight Research November 19, 2020 Reasons to ReadAs part of our coverage of Singles’ Day 2020, we explore new entrants on Alibaba’s Tmall platform and their approach to leveraging the shopping festival for China market entry or expansion. This report covers key strategies adopted by new entrants across different sectors, across the following topics: How beauty entrants Dior Beauty and Too Faced Cosmetics leveraged social media for their first Singles’ Day Launches of exclusive products by luxury brands, including Balenciaga and Piaget How new Tmall entrants in the home-furnishing sector branched out to host 3D online showrooms through their Tmall stores, such as IKEA The focus on brand stories among apparel retailers launching on Tmall, including Coppolella and Totême Exciting merchandise offers from cultural and entertainment companies looking to capitalize on Singles’ Day Debuts on Tmall Global for Pitch Fest winners, such as Uncle Bud’s We also present insights into learnings from Singles’ Day 2020 for future shopping festivals and opportunities in online retail in China. Click here for all Coresight Research coverage of Singles’ Day 2020 and past Singles’ Day events. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportSingles’ Day 2020: Alibaba and JD.com Record $115 Billion in Sales Coresight Research November 19, 2020 Reasons to ReadAs the world’s largest online global shopping festival, Singles’ Day presents an exciting sales opportunity for brands and retailers. We discuss the Singles’ Day sales performance of China’s leading e-commerce players. This report covers the following: Comparison of sales performance for Alibaba and JD.com—including market share and year-over-year change in GMV The impact of changes to the length of the shopping festival on sales data The highest-performing brand on Alibaba’s Tmall—including the dominance of international brands in top 10 rankings across multiple categories, such as Apple, Casio and NIKE Consumer shopping patterns—including high demand in beauty and electronics categories Key themes from this year’s festival, such as delivery capacity and new product launches We also present the implications for brands and retailers, with learnings that can be applied to the China market and shopping festivals in particular, as well as to year-round sales strategies. Click here to read more about Singles’ Day 2020, as well as further Coresight Research coverage of past Singles’ Day events. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Deep DiveSingles’ Day 2020: Analyzing Merchants’ Marketing Campaigns Coresight Research November 18, 2020 Reasons to ReadAs part of our coverage of Singles’ Day 2020, we review the marketing campaigns that various brands and retailers launched on Alibaba’s Tmall platform to encourage consumer spending during the shopping festival. This report covers three key themes across promotional strategies: Financial incentives—including specific strategy examples and use cases from Cartier, Elizabeth Arden and Microsoft Building loyal brand communities through chat groups and store membership—as employed by brands such as New Balance and Shiseido Livestream/influencer marketing—including statistics on livestreaming views and products promoted, with examples from beauty brands Estée Lauder and Whoo We also present insights into learnings from Singles’ Day 2020 for future shopping festivals and opportunities in online retail in China. Click here for all Coresight Research coverage of Singles’ Day 2020 and past Singles’ Day events. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Holiday Bites: US Consumers’ Expectations for Online-Order Fulfillment in the Holiday Quarter Coresight Research November 18, 2020 Reasons to ReadOur Holiday Bites series features bitesize information on the shape and scale of consumer demand, retail sales and category performance in the 2020 holiday season. Click here to see more Holiday Bites as well as our in-depth research reports on US holiday retail. This document was generated for
Event CoverageSingles’ Day 2020: Highlights from Alibaba’s Observing China Forum Coresight Research November 18, 2020 Reasons to ReadFollowing Singles’ Day on November 11, the Coresight Research team attended Alibaba’s Observing China Forum in Shanghai on November 16, 2020. We present highlights from the event, which focused on changing consumer demand in China against the backdrop of the Covid-19 pandemic. This report covers the following key topics: The importance of digital transformation in retail—including the adoption of livestreaming How selected brands innovated their product offerings to increase their appeal to younger consumers—namely, SaturnBird and Genki Forest We also summarize Alibaba’s forward view of next year’s 11 Global Shopping Festival. Click here to read more about Singles’ Day 2020, as well as further Coresight Research coverage of past Singles’ Day events. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for
Insight ReportThe 12 Weeks of Holidays: #8—Outlook for the US Beauty Sector Coresight Research November 18, 2020 Reasons to ReadThis report is part of The 12 Weeks of Holidays series, in which we present key data, trends and observations as we count down to the peak holiday season. Beauty brands and retailers have had to adapt to changes in how and what consumers are shopping due to the impacts of the Covid-19 pandemic, so are approaching the holiday season differently this year. We provide an outlook for the sector, including Coresight Research estimates for consumer spending during the holiday period. This report also covers the following key content: Livestreaming e-commerce in beauty The use of online technologies to connect with consumers and enhance the gifting experience Five beauty trends this holiday—across product categories including skin care, CBD and fragrance E-commerce fulfillment—including BOPIS and curbside pickup We discuss highlights from major beauty brands and retailers, including Estée Lauder, Sephora and Ulta Beauty. Click here to read the previous report in the 12 Weeks of Holidays series, which explores the holiday outlook for the US apparel and footwear sector. Click here to read all Coresight Research coverage of US holiday retail. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportOctober 2020 US Retail Sales: Further Double-Digit Year-over-Year Growth Coresight Research November 17, 2020 Reasons to ReadCoresight Research’s monthly reports keep you up to date on US and UK retail sales, US retail traffic and in-store metrics and key global consumer indicators. Click here to view our full collection of Monthly Reports. Complementing our monthly reports, the Coresight Research US Retail Sales Databank brings together retail sales data to help you understand the scale and trajectory of US retail. Using data from the US Census Bureau, we look at which retail sectors saw sales surge and which did not do well in October 2020. This report covers the following: US total retail sales excluding gasoline and automobiles—year-over-year change US total retail sales including gasoline and automobiles—year-over-year change Retail sales growth by sector Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Holiday Bites: Our Expectations for US E-Commerce Growth Coresight Research November 17, 2020 Reasons to ReadOur Holiday Bites series features bitesize information on the shape and scale of consumer demand, retail sales and category performance in the 2020 holiday season. Click here to see more Holiday Bites as well as our in-depth research reports on US holiday retail. This document was generated for
Insight ReportKey Festivals and Holidays for Promotional Campaigns in China in 2021: Calendar Coresight Research November 17, 2020 Reasons to ReadThe retail calendar in China sees a number of festivals and holidays that retailers and brands can tap with marketing and promotional campaigns. Use our 2021 calendar to plan your marketing and sales strategies for the China market. Click here to view more about China Market Entry. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportSingles’ Day 2020: Analyzing New Products Coresight Research November 17, 2020 Reasons to ReadSingles’ Day presents an opportunity for new product launches, to help brands drive consumer excitement and boost sales. In this report, we discuss Tmall Hey Box—the dedicated portal for consumers to discover new products on Alibaba’s e-commerce platform—and we take a look at some of the new product strategies that brands employed on Tmall during this year’s 11.11 shopping festival: Crossover products (brand mashups) Exclusive and limited-edition products Value gift sets (product bundling) We highlight new product offerings from selected brands in the beauty market—including Caudalie, Lancôme, L’Occitane, Olay, The History of Whoo—as well as others, such as Burberry, Golden Goose, Kate Spade and Tory Burch. We present the implications for brands and retailers, with learnings that can be applied to the China market and shopping festivals in particular, as well as to year-round sales strategies. Click here to read more about Singles’ Day 2020, as well as further Coresight Research coverage of past Singles’ Day events. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
Insight ReportBrand Journeys to Singles’ Day 2020: #11—Allbirds Sidesteps Discounting with Focus on Sustainability Coresight Research November 17, 2020 Reasons to ReadHosted annually on November 11, Singles’ Day is the world’s largest online shopping festival. Coresight Research’s Brand Journeys to Singles’ Day 2020 series profiles 11 US and international small and medium-sized brands with insights into their strategies for targeting Chinese consumers during the shopping event. Concluding the series, we profile footwear company Allbirds, covering the following key topics: The brand’s background and focus on sustainability How Allbirds leveraged Singles’ Day to build brand awareness in China How the brand quickly adapted to customer feedback to offer a more appealing digital shopping experience Click here to read more about Singles’ Day 2020, as well as further Coresight Research coverage of past Singles’ Day events. This report is available for free and can be accessed by registering for a free account. Please Login to read the full report. Not a member? To access this content for free, register for a free account. This document was generated for
Market Navigators/Market OutlookUS Home and Home-Improvement Retail: Post-Crisis Outlook—Fall 2020 Update Coresight Research November 17, 2020 Reasons to ReadIn this report, we explore the impacts of the coronavirus crisis on the home and home-improvement sector. We present an outlook for the remainder of 2020 and into 2021, covering the following content: Expectations for the furniture retail and home-improvement retail subsectors—including for this year’s holiday season as well as for overall 2020 and into 2021 The industry landscape—with discussion of the latest quarterly results from selected home and home-improvement retailers, namely Home Depot, Lowe’s, RH, Tractor Supply, Wayfair and Williams-Sonoma Trend analysis and insights—including e-commerce and furniture-as-a-service startups Click here to read the previous US Home and Home-Improvement Retail: Post-Crisis Outlook report, published in June. Click here to read more Coresight Research Market Outlooks and Post-Crisis Outlooks for other retail sectors. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for
