Showing 288 posts

The Age of Precision Category Management: Hyper-Localized Assortment Optimization Using Advanced Technologies

In order to meet customer demand and expectations, it is essential for CPG companies and retailers to carry the right product assortment. In this report, sponsored by HIVERY, we discuss how CPG companies and retailers can achieve the goal of customer-centricity through the hyper-localization of assortment. We consider challenges in using data and assortment planning, as well as the skills required to succeed in retail category management.

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How Category Management Has Changed Forever

We explore the future of retail category management with a focus on grocery, mass merchandisers and drug retail. We discuss the key skills necessary for success and consider current challenges and the impact of the Covid-19 pandemic on collaboration. We leverage findings from a December 2020 Coresight Research survey of global retailers and suppliers of grocery products/consumer packaged goods.

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Coresight Research Innovator Showcase: Five Retail Technology Innovators Compete for Digital Outreach Opportunity

On February 18, 2021, Coresight Research hosted its Innovator Showcase—an online pitch competition between five retail technology innovators: Engagement Agents, Inspectorio, Newmine, Nexite and Savitude. We present highlights from the innovators’ pitches, as well as from the presentations of three early-stage retail startups that presented their businesses while the judges deliberated. We also reveal the winner of the pitch competition.

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Innovator Profile: Newmine Disrupts the Returns Management Market

As part of our Innovator Profile series, we profile Newmine, a retail-tech innovator that is disrupting the returns management market. Newmine’s Chief Returns Officer is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise; it prescribes corrective actions that retailers can take to reduce future returns and empowers teams in different departments to collaborate seamlessly. This free report is sponsored by Newmine.

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Innovator Profile: Engagement Agents Optimizes Marketing Campaigns

As part of our Innovator Profile series, we profile Engagement Agents, a software platform provider that enables retailers to optimize the marketing that they pay for within store leases—thus helping retailers to drive traffic and sales in-store and online, and potentially save time and resources in the creation and implementation of marketing campaigns. This free report is sponsored by Engagement Agents.

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Innovator Intelligence: Simplifying Online Apparel Shopping with Virtual Try-On Solutions

The Covid-19 pandemic has created huge opportunity for retailers in the virtual space due to a widespread consumer shift to e-commerce. However, with increased order volumes, online apparel retailers continue to grapple with the negative impact of returns. We discuss how virtual try-on technologies can help these retailers to reduce returns, and we explore the key trends impacting the virtual try-on market. This free report is sponsored by SeeItFit.

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Innovator Intelligence: How Retailers Can Overcome the Data Deficit To Win in the Digital Era

If brick-and-mortar retailers had a higher level of understanding of their customers and what they are buying in stores, they could better compete with data-armed e-commerce retailers, while also enhancing the customer experience, building loyalty and offering new payment products and personalized offers. We discuss the evolution of retail data capture, the challenges that a data deficit presents to retailers and the importance and components of a winning data strategy in the digital era.This free report is sponsored by Banyan.

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Unified Commerce for the Channel-Agnostic Consumer

In this free report, we analyze the rise of channel-agnostic shoppers, opportunities for brands to offer unified commerce experiences across selling platforms, and the correlation between order fulfillment and customer satisfaction. We also explore the Project Verte platform, an end-to-end e-commerce solution that helps brands increase their online market presence, reduce fulfillment costs and enhance decision-making.

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How Retailers Can Use Prescriptive Analytics/AI To Improve Customer Satisfaction

Retailers are missing out on available opportunities to improve customer satisfaction, which translates directly to missed sales opportunities. We explore the relationship between retail customer satisfaction and the application of prescriptive analytics to make critical operational improvements. We discuss the benefits and core capabilities of prescriptive analytics, and detail opportunities for revenue enhancement, cost reduction and operational improvement. This free report is sponsored by Zebra Technologies.

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Unboxing the Gifting Market amid Experience-Driven Retail

We discuss the key trends impacting the gifting market, highlighting some of the key challenges in the industry, such as returns. This report offers insights into the size of the US gifting market, the popularity of gift cards and consumer demand for personalization. We also explore Loop Commerce’s Gift Experience Management (GXM) solution GiftNow, which helps retailers leverage omnichannel capabilities to redefine the gifting experience for gift shoppers and recipients alike.

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Bridging the Retail Merchandising Execution Gap

We explore the execution of merchandising in retail, including challenges, best practices and the impact of effective execution on retailers’ total revenues. We leverage findings from an August 2020 Coresight Research survey of global retailers involved in decision-making around retail merchandising.

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Why Not-for-Resale Savings Could Be the Key to Unlocking Profitability

Covid-19 has seen retailers become laser-focused on profitability as they search for cost-saving initiatives to combat declines. Using proprietary Coreseight Research survey findings, this free report analyzes the negative impact of the crisis on business profitability and explores how NFR (not-for-resale goods and services) savings represent a substantial opportunity for retailers to unlocking profitability.

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