Deep Dive 17 minutes PremiumHow “New Retail” Is Changing Eight Retail and Consumer Sectors in China Coresight Research July 16, 2019 Executive SummaryNew Retail is a model that sees the integration of online retail, offline retail and logistics across a single value chain powered by data and technology. The model was initiated by Alibaba in China but has since been adopted by others in various forms. In this report, we review recent trends in New Retail to understand how it has played out in different retail and consumer-services sectors in China. Chinese e-commerce platforms, predominately Alibaba and JD.com, have offered digitalization and logistics services to help brands and physical retailers use the New Retail model. The platforms are also working to strengthen after-sales service. Brands and retailers in almost all retail sectors have adopted in-store technologies such as smart mirrors, smart shelves and interactive touchscreens to enhance the in-store shopping experience and make in-store operations more efficient. Traditional physical retailers such as supermarkets and department stores are increasingly digitalizing their offerings to connect with online platforms and mobile apps. The O2O fresh food supermarket is the poster child for New Retail but expansion has slowed. Even the more traditional healthcare industry is embracing digitalization and online-offline integration. Already a subscriber? Log in You are currently viewing a preview of this report. Please select an access option to view the full report. Hide Options - Show Options + Get unlimited access to all our research with one of our subscription plans. View Subscription Plans or Contact us to purchase this report. Contact us ✕ This document was generated for Other research you may be interested in: Breathing New Life into the Shopping Experience: The Surge of the Resale Market—China Retail InsightsUS Retail and E-Commerce—Uncovering Opportunities in a Changing Landscape: Highlights from the Market NavigatorWeinswig’s Weekly: There Go Amazon’s Private Labels!US Back to School 2023: Channels and Retailers—Who Is Set To Capture Share?