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July 10, 2018

Artificial Intelligence in Retail, Part 2: What Retailers Are Doing with AI

In this report, we explore how retailers are applying AI across business functions. We studied 30 re...

May 29, 2018

Artificial Intelligence in Retail, Part 1: Applications Across Customer-Facing Functions

This report is the first in a short series looking at the application of artificial intelligence (AI...

July 11, 2017

Deep Dive: Artificial Intelligence in Retail—Offering Data-Driven Personalization and Customer Service

Artificial Intelligence (AI) enables computers to make autonomous decisions, and is a step forward i...

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