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Research

Coresight Research helps retail clients accelerate innovation and growth. We focus on disruption at the intersection of retail and technology – and help you understand what it means for your business. Coresight Research has a global presence spanning the US, Europe and Asia, including deep expertise in the China market.

Retail 2020: 10 Retail-Tech Startup Trends

In 2020, the retail industry will be shaped by emerging technologies that will change the way consumers interact with brands, while retailers will collaborate more than ever with tech startups to future-proof their businesses. Discover our 10 trends for the year.

CES 2020, Day 2: Physical Retail, Tourism and Data Strategy

The Coresight Research team is in Las Vegas for CES 2020. We offer our top five insights from the second day of the event, including the transition of digitally native brands into physical retail, increasing demand for personalized travel experiences and the explosion of data in healthcare retail.

CES 2020: Insights from the Media Days

The Coresight Research team is in Las Vegas this week for CES 2020, held on January 7–10. We present our top five insights from the media days on January 5–6, including the new Intelligence of Things, the application of 5G in agriculture and the consumerization of artificial intelligence.

Computer Vision and Visual Search: Transforming Retail Operations and the Shopping Experience

The retail industry has seen the rapid adoption of computer vision over the last few years. This transformative technology is enabling greater operational efficiency for retailers and is providing shoppers with new ways to explore products and interact with retailers and brands. Walmart is leading legacy retailers in the R&D of computer vision, while collaboration with emerging technology providers is a key adoption strategy for many retailers.

How Computer Vision Can Save Retailers from Costly In-Store Execution Issues

Retailers face a complex business environment in which strong in-store execution is key to delivering a consistent, high-quality shopping experience—which requires exceptional store operations management. Poor in-store execution can easily lead to issues such as infrequent stock replenishment, misplaced SKUs and non-compliance with planograms, prices and promotions.

Tencent’s Smart Retail Strategy

Chinese Internet giant Tencent is focusing on the business-to-business space through its “Smart Retail” concept—the company’s answer to Alibaba’s New Retail. Tencent’s Smart Retail ecosystem has a number of components that facilitate the integration of online and offline commerce, including the leveraging of WeChat mini programs, investment in JD.com and the exploitation of the company’s strength in gaming and digital entertainment.

Supply Chain Briefing: Four Ways Companies Are Simplifying Their Supply Chains

Supply Chain Briefing: Four Ways Companies Are Using to Approach Supply Chain Simplification Supply chains are becoming increasingly complex, prompting global retailers to look for ways to simplify processes to speed operations and cut costs. Companies are streamlining supply chains by consolidating vendors, unifying data systems and streamlining distribution channels by selling directly to consumers.

Retail-Tech Landscape: Artificial Intelligence in Retail

In this report, we continue our Retail-Tech Landscape report series, which spotlights innovative retail-tech companies that are disrupting the retail industry. This landscape focuses on technology startups that are providing AI solutions for the retail industry across the supply chain.

Ulta Beauty vs. Sephora: Assessing Loyalty Reward Programs and the Buying Behaviors of Beauty Shoppers

We discuss the success of two dominant US retail chains, Ulta Beauty and Sephora, with a focus on the nature and impact of each retailer’s loyalty program as well as their employment of artificial intelligence and data analytics to drive customer engagement. We also compare the shopping behaviors of Ulta’s and Sephora’s customers using survey data.