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Product TypeEvent Presentation | Premium

New Customer Loyalty Tactics: Insights Presented at Groceryshop 2022

On September 22, 2022, Ken Fenyo, President of Research and Advisory at Coresight Research, presented at Groceryshop 2022 on customer loyalty tactics in grocery retail. In this presentation, we present five key tactics for grocery and CPG companies boost customer satisfaction, drive repeat purchases and increase customer lifetime value.

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Product TypeEvent Presentation | Premium

Tackling Online Cart Abandonment: How To Convert the Three in Four Carts Lost at Checkout ​— Presentation

Coresight Research and Bolt uncover the latest online cart abandonment rates in US e-commerce and explore the biggest friction points leading shoppers to abandon their carts, based on proprietary survey findings. We also present key actions that retailers can take to reduce cart abandonment on their websites.

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